Arun Prasad Chavali

Transport Operations & Vendor Management

• Optimized corporate transportation, consistently achieving >95% OTA (On-Time Arrival) & OTD (On-Time Departure).
• Spearheaded employee safety initiatives, enforcing strict cab compliance, GPS tracking, and driver behavior monitoring to ensure incident-free commuting.
• Controlled transportation costs through effective route planning and vendor management, reducing inefficiencies.
• Directed emergency response protocols, managing critical incidents and crisis communications to ensure duty of care.
• Led vendor SLA adherence, conducting regular audits to ensure contractual compliance and service excellence. [1, 2, 3, 4, 5]

Facilities & Vendor Management (Soft Services)

• Managed comprehensive soft services, including pantry, mailroom, and front office, to maintain a high-quality employee experience.
• Drove operational improvements by implementing feedback surveys and driving cross-functional collaboration.
• Implemented cost-control initiatives across all soft facility vendor operations. [1, 2]

Maintenance & Engineering (M&E) / HSE

• Maximized critical equipment uptime through strict adherence to preventive maintenance schedules and vendor SLA compliance.
• Enforced HSE compliance and maintained a culture of safety through Job Safety Analysis (JSA) for all technical tasks.
• Promoted cross-departmental collaboration to ensure seamless, uninterrupted facility operations. [1, 2, 3, 4, 5]

Environmental, Health, & Safety (EHS)

• Conducted robust safety audits and ergonomic assessments, driving improvements that increased workstation comfort and reduced risk.
• Increased mock drill effectiveness, training leadership teams via tabletop exercises to ensure rapid crisis response.
• Managed contractor safety, fostering a proactive near-miss reporting culture to prevent accidents before they occur. [1, 2, 3, 4, 5]

Security & Asset Management

• Oversaw physical and electronic surveillance systems, improving site security, asset management, and visitor control protocols.
• Ensured 100% adherence to security vendor SLAs, conducting regular audits of security staff performance. [1, 2, 3, 4]

Regulatory Compliance & SEZ/STPI

• Managed statutory compliance, including S&E, CLRA, and labor welfare fund compliance for over [Number] employees.
• Ensured SEZ/STPI compliance, facilitating timely submission of monthly/yearly reports, LOAs, and SOFTEX filings.
• Led POSH awareness activities and acted as the compliance focal point for mandatory reporting. [1, 2, 3]

Divestiture & Project Management

• Executed complex divestiture projects, managing the seamless separation of physical assets and IT infrastructure.
• Led lease novation/termination and vendor contract reviews to mitigate risk during office relocation or site closure.
• Managed end-to-end asset disposal/relocation, reducing redundant costs and maintaining security during site transition.

• Optimized fleet performance to consistently meet and exceed OTA (On-Time Arrival) and OTD (On-Time Delivery) SLAs.
• Spearheaded safety programs for both employees and drivers, fostering a secure and risk-aware operational culture.
• Executed cost-containment strategies that reduced overhead without compromising service quality.
• Enforced rigorous compliance standards and safety metrics to ensure 100% regulatory alignment for all vehicles

• Helpdesk Management: Streamlined transport and housekeeping helpdesk operations, ensuring prompt resolution of employee queries and service issues.
• Fleet Tracking: Monitored real-time cab movements to provide accurate arrival updates and ensure commuter safety.
• Operations & MIS: Managed day-shift shuttle services and maintained detailed MIS reports for end-to-end transport cost tracking.
• Stakeholder Engagement: Facilitated regular transport committee meetings to gather feedback and implement service improvements.
• Financial Administration: Audited transport invoices for accuracy before coordinating with the Finance department for timely processing.
• Executive Support: Coordinated seamless end-to-end travel logistics for VIP guests and corporate leadership visits.

• Elevated guest satisfaction by consistently achieving high cleanliness scores and implementing proactive room inspection protocols.
• Optimized inventory management for linens and amenities, reducing waste by X% while ensuring 100% stock availability.
• Enforced stringent quality assurance standards to ensure all rooms met company and brand excellence benchmarks.
• Supervised, trained, and mentored a housekeeping team of [Number] to maximize productivity and efficiency.
• Managed amenity services, ensuring timely replenishment and high-quality presentation for enhanced guest comfort.