ARUN PRATAP SINGH
Operation Manager
SURAT
Summary
I am a graduate qualified and efficient Supply Chain Management with 16 years of experience in managing inventory control, warehouse operations, Hub Operation, Store Operation and project analysis and management.
I have also developed policies to achieve customer satisfaction, cost productivity and profit maximization.
I have handling all the Hub Operations by Team Size more than 300+ manpower and Handling Load LM 7000 shipments & FM: 2000 shipments on Daily Basis.
I have Also handle 2 Lack Square fit warehouse with 500+ manpower and Dispatch on daily basis 100+ FTL.
Overview
18
18
years of professional experience
3
3
Languages
Work History
OPERATION MANAGER Quick Commerce
ETHICS RETAIL CHAIN SERVICES PRIVATE LIMITED
Surat
02.2025 - Current
- Managing & Responsible for Hyper local Stores' and warehouse Operations matrix.
- Build pipelines by grooming the team and preparing them for the next level
- Store and Warehouse Operations IB/OB /Audit/ Inventory Mgt & Last miles
- Handle B2B and B2C operation
- Working on Business growth and Design process of smooth operation
- Forecasted sales performance to efficiently budget and order stock.
Store Manager
Blink Commerce Private Ltd
Surat
02.2024 - 02.2025
- Managing & Responsible for Hyper local Stores’ Operations matrix
- Trained and supervised team to deliver on store sales targets.
- Forecasted sales performance to efficiently budget and order stock.
- Store Operations IB/OB /Audit/ Inventory Mgt & Last miles
- Attendance and Rosters management, Hiring FTC & FTE
- Solving day to day operations issues with Hub & 3PL
- Daily MIS and share with higher Mgt.
- Ensuring Availability & management all store assets & Bags/POS Machines/ gel packs etc.
- Build pipelines by grooming the team and preparing them for the next level
Lead Operations
Instakart Services Private Limited
05.2021 - 06.2023
- Managing & Responsible for Hyper local Stores’ Operations matrix
- Analyzing store level Weekly/Monthly Performance
- Ensuring Stores’ SLAs achievement.
- Ensuring that Store Level CPS Targets are achieved.
- Solvingdaytodayoperationalissueswithstoresand3PL
- Identifying improvement areas, performing RCA and strategizing mitigation Plan
- Ensuring Inventory Hygiene & losses Rico with necessary documents & data
- Daily reports of the store to higher management
- Resolving cash reconciliation pendency at the store Level with 3PLManagement Team
- Handling Customer Escalation Issue, RCA
- Attendance off roles, rosters, hiring to be maintained.
- Managing/building stakeholder relationship
- Build pipelines by grooming the team and preparing them for the next level.
- Ensuring Availability & management to all store assets & Bags/POS Machines/ gel packs etc.
Assistant Manager Shipping
Varun Beverage Limited (Pepsi)
01.2020 - 04.2021
- Handling all the warehouse operations by Team Size more than 100 Manpower and W/H Size 1.0 Lack Squarer Fit.
- Maintaining all the files, records and reports as per requirement of Depot Operation.
- Handling all transporters of different locations, POD Management and monthly payment support to Account Dept.
- Develop Transport and Logistics requirement Plan.
- Monitoring of Primary & Secondary freight.
- Ensuring FIFO method is applied in W.H & strict implementation of SOPs.
- Monthly Physical Stock Verification of all SKU & ensuring 0 % Slow Moving & Discharged Stock at W/H level.
- Monitoring the Inventory levels at filed warehouses and coordinating with Sales team for liquidating.
- Handling all the dispatches of M.P and Stock Transfer to other Warehouse across India
- Handle Patty Cash and vehicle maintenance and Toll Tax, RTO Expenses and lead 30 Track Driver our company vehicle.
- Responsible for all audit, Head office reporting.
- Conduct research to ascertain the best products and suppliers in terms of best value, delivery schedules.
- Managing all operational processes including, ordering, inventory management and maintenance, scheduling and strategic planning.
- MBQ mange and coordinate production team for arrange fill the gaps.
Assistant Supply Chain Manager
Reliance Jio Infocomm Limited
08.2018 - 12.2019
- Managing operations of the SCM Warehouse for both Mobility and FTTX Business of Company including Inbound, Outbound, Put away, Picking, Packing and Dispatches to all Sales Channels, Company Stores, E-commerce Stores, Customers and FTTX Deployment sites.
- Managing Storage, handling, safekeeping and accuracy of the entire inventory present at the Company Centre, Carry out all material reconciliation.
- Responsible for Indenting, scheduling and ensuring E-commerce operations from the Company Centre.
- Managing Bikers for last mile delivery & ensuring their productivity.
- Route Planning for Deliveries to different Bikers & Dedicated vehicles located at the Company Centre.
- Managing Reverse logistics of all the Material for both Mobility and FTTX Businesses of Company.
- Responsible to resolve any Operational issues occurring at any Company Centre and to escalate major issues if any, controlling logistics operations ensuring timely execution while adhering to transit guidelines.
- Vendor Selection for Freight Forwarding, Transportation, C&F Agents and other external agencies to achieve seamless & cost-effective transport solutions.
- Managing Cycle Counts & Monthly Reconciliation SAP vs. Physical and Audit of the same.
- Monitoring RMA and Coordinate with State O&M & Business Warehouse.
- Managing Secondary and Last mile transportation for both operations System and Processes
- Ensuring all operations with respect to dispatches/receipts for fresh & returns are carried out through defined systems & Processes.
- Ensuring Proof of Delivery (POD) and Goods Receipt Note (GRN) to be done immediately after receipt of material from the Distribution Centre.
- Proper issuance of material to Bikers for Delivery to various Sales Channels, Company Stores, Last Mile and E- commerce customers.
- Responsible for management of E-Way bills/Road permits as applicable. MIS and Reporting
- Implemented vital systems and procedures like MIS reports - daily stock reports to streamline the store activities, Record Management.
- Monitor inventory accuracy and ensure Zero shrink in the Company Centre.
- Monitor the performance of Transportation 3PL partner, Responsible for Company Centre SCM Operations Cost.
- Responsible for generating reports and to make the reports available to all the relevant members of the organization.
Senior Executive Warehouse
Future Supply Chains Solution Limited
06.2010 - 12.2016
- Handle to system related any type problem see the connectivity in properly.
- Over all for all the Warehouse operations.
- Monitoring of all receipts / issues of stocks in the warehouse.
- 100% checking of the size/ type/ pattern of SQ's received and being dispatched.
- Single contact person for all stocks related issues.
- Preparing STN through purchase order and issue to RTV As discuses with category sales staff.
- Monitoring segregation of stock in warehouse.
- Coordinating stock inward in warehouse and maintain the all type register in warehouse operation.
- Reduce variable warehouse expenditure.
- Reduce distribution cost of warehouse.
- Shrinkage & Damage
- Maintaining GI (STO) efficiency
- To ensure that vehicle is loaded within one hour after PGI and reaching Stores as per schedule. With proper norms followed
- Stock in transit (SIT)
- Proof of delivery (POD) updation
- Stock hygiene & housekeeping [To Ensure that all the materials are properly checked/scanned/physically counted, documents etc. At the time of Inwarding ]
Warehouse In Charge
Goodyear India limited (Lifecare logistics Pvt.)
Pune
02.2008 - 05.2010
- Overall in-charge for all the Warehouse operations.
- Monitoring of all receipts / issues of stocks in the warehouse.
- 100% checking of the size/ type/ pattern of tyres received and being dispatched.
- Single contact person for all stocks related issues.
- Receipts of ND / TAC tyres and verification of details.
- Cash Receipt posting. Monitoring of cheques / draft receipts and deposit,
- Telephone handling, order receipts, billing and execution of all the orders on FIFO basis and coordinate with sales staff for stocks / limits etc.,
- Monitoring tag preparation and timely billing / cm issuance. Preparation of Stock Transfer documents.
- Preparation / sending of daily reports on order tracking / tag billing / sales report/ stock list to all the sales before close of office.
- Monitoring of credit limits of the dealers and coordinating.
- Maintain BX 34 report and preparation of monthly Sales Tax Report.
- Responsible for 100% physical stocks in the warehouse and perpetual stock count on regular basis.
- handle to patty cash.
Education
Bachelor of Computer Applications - Computer Applications Development
RAJIV GANDHI COMPUTER COLLEGE
Satna 04.2001 - 2007
Higher Secondary School -
MP Board Bhopal
High school - All Subject As per MP Board
MP Board Bhopal
Skills
ERP Tool: SAP, WMS, Fiori, ERP, Flow, NRM, TMS
AREA OF INTEREST
- Dispatch.
- Supply chain management.
- Commercial business.
- E-commerce
- Warehousing
- Inventory Management
- Fulfillment Center
Interests
Playing cricket
Watching movies
NOTICE PERIOD
- One month
Date
- 06 OCT 2025
Place
- Surat
Declaration
- I hereby declare that all the information mentioned herewith are correct and true to the best of my knowledge. I understand that any misleading information will be seen as manipulation of facts and may also lead to the cancellation of my candidature.
Timeline
OPERATION MANAGER Quick Commerce
ETHICS RETAIL CHAIN SERVICES PRIVATE LIMITED
02.2025 - Current
Store Manager
Blink Commerce Private Ltd
02.2024 - 02.2025
Lead Operations
Instakart Services Private Limited
05.2021 - 06.2023
Assistant Manager Shipping
Varun Beverage Limited (Pepsi)
01.2020 - 04.2021
Assistant Supply Chain Manager
Reliance Jio Infocomm Limited
08.2018 - 12.2019
Senior Executive Warehouse
Future Supply Chains Solution Limited
06.2010 - 12.2016
Warehouse In Charge
Goodyear India limited (Lifecare logistics Pvt.)
02.2008 - 05.2010
Bachelor of Computer Applications - Computer Applications Development
RAJIV GANDHI COMPUTER COLLEGE
04.2001 - 2007
High school - All Subject As per MP Board
MP Board Bhopal
Higher Secondary School -
MP Board Bhopal
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