Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
CustomerServiceRepresentative

ARUNPREM PM

KANNUR

Summary

Personable [Job Title] with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and [Type] writing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Junior Clerk

PCARD BANK
PAYYANUR
04.2012 - Current
  • Received and processed payments, updated accounts and issued receipts.
  • Provided clerical assistance to senior staff, such as arranging meetings, making copies and answering emails.
  • Calculated accurate [Type] values using mathematical skills and appropriate tools.
  • Maintained complete and accurate files in both physical and digital formats.
  • Applied expertise in [Software] to produce professional [Description of results, such as documents or reports].
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Informed and supported business leaders through consistent communication and administrative support duties.

Store Clerk

PRINCE ENTERPRISES
PAYYANUR
11.2010 - 04.2022
  • Assisted customer by locating items, processing payments and carrying out heavy purchases.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Performed inventory control, such as counting and stocking merchandise.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Helped customers complete purchases, locate items and join reward programs.

Manager of Business Development and Sales

LEARN COMPUTER CENTRE
CHERUPUZHA
06.2006 - 09.2007
  • Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
  • Collaborated with sales, marketing and other internal teams to meet shared goals.
  • Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
  • Conducted market research to discover new leads, opportunities and messaging.

Education

MBA - Human Resources Management

BHARATHIYAR UNIVERSITY
COIMBATURE
03.2016

Bachelor of Computer Applications - Information Technology

KANNUR UNIVERSITY
KANNUR
03.2013

High School Diploma -

STATE COOPERATIVE
THIRUVANAMTHUPURAM
03.2013

High School Diploma -

KERALA STATE BOARD
CHERUPUZHA
03.2006

Skills

  • Digital File Formatting
  • Account Issues
  • Office Meetings
  • Outgoing Mail Preparation
  • Record Sorting and Filing
  • Microsoft Excel
  • Records Management Software
  • Google Drive
  • Customer Experience
  • Accounts Payable and Accounts Receivable
  • Customer Inquiries
  • Letter Preparation
  • Money Transfer Systems
  • Personnel Management
  • Payment Collection
  • Office Procedures
  • Meeting Support
  • Customer Support Needs Assessment
  • Monthly Closings
  • Document Typing and Formatting
  • Cash Register Operations

Accomplishments

  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of [Number] staff members.

Certification

  • [Area of expertise] License - [Timeframe]
  • Licensed [Job Title] - [Timeframe]
  • [Area of certification] Training - [Timeframe]

Timeline

Junior Clerk

PCARD BANK
04.2012 - Current

Store Clerk

PRINCE ENTERPRISES
11.2010 - 04.2022

Manager of Business Development and Sales

LEARN COMPUTER CENTRE
06.2006 - 09.2007

MBA - Human Resources Management

BHARATHIYAR UNIVERSITY

Bachelor of Computer Applications - Information Technology

KANNUR UNIVERSITY

High School Diploma -

STATE COOPERATIVE

High School Diploma -

KERALA STATE BOARD
ARUNPREM PM