Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Hobbies and Interests
Disclaimer
Timeline
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Roselin Chetty

Mumbai

Summary

Dynamic Customer Service Executive with a proven track record at Teleperformance Pvt. Ltd., excelling in call handling and problem-solving. Adept at maintaining high customer satisfaction through effective communication and teamwork. Skilled in MS Excel, I consistently resolve customer issues, ensuring service standards are met and fostering positive client relationships.

Overview

1
1
year of professional experience

Work History

Customer Service Executive

Tele Access e-Services Pvt. Ltd.
Mumbai
06.2025 - 12.2025
  • Delivered customer support via phone to resolve inquiries and enhance satisfaction.
  • Assisted customers with inquiries through phone and online chat platforms.
  • Resolved customer complaints efficiently and professionally during each interaction.
  • Maintained accurate records to ensure seamless service delivery and compliance.
  • Maintained detailed records of customer interactions in the company database.

Customer Service Executive

Teleperformance Pvt. Ltd.
Mumbai
01.2025 - 06.2025
  • Handled inbound customer queries, delivering accurate solutions to enhance customer experience.
  • Resolved customer issues within service standards, contributing to positive customer feedback.
  • Addressed customer concerns promptly, fostering consistent satisfaction and loyalty.

Education

HSC - Commerce

Prakash College of Commerce And Science
Mumbai
03-2019

SSC -

Liberty Garden Municipal School
Mumbai
03-2017

Skills

  • Customer Service
  • Complaint resolution
  • Call Handling
  • MS Office
  • Microsoft Excel
  • MS PowerPoint
  • Problem Solving
  • Teamwork
  • Communication

Languages

  • English
  • Hindi
  • Tamil

Personal Information

  • Date of Birth: 10/07/97
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Hobbies and Interests

  • Reading Books
  • Listening to Music

Disclaimer

I hereby declare that the above information is true and correct to the best of my knowledge and belief.

Timeline

Customer Service Executive

Tele Access e-Services Pvt. Ltd.
06.2025 - 12.2025

Customer Service Executive

Teleperformance Pvt. Ltd.
01.2025 - 06.2025

HSC - Commerce

Prakash College of Commerce And Science

SSC -

Liberty Garden Municipal School
Roselin Chetty