Summary
Overview
Work History
Education
Skills
Timeline
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Arunsingh Rathore

Arunsingh Rathore

Lead Business Analyst / Program Manager
Thane

Summary

Strategic and results-driven Business Analyst with 12+ years of broad experience in Sales Operations,Revenue Accounting, IT Vendor Management, Project Management and Reports Automation. Strong logical & analytical thinking, verbal and written communication skills.

Overview

14
14
years of professional experience
3
3
Languages

Work History

Sales Support Manager

SNV Aviation Pvt Ltd - Akasa Air
Mumbai, Maharashtra
05.2023 - Current
  • Create and improve reports at the company level, delivering key insights for management and teams.
  • Automate reporting processes for both internal and external stakeholders, working closely with the IT team to save time and reduce manual effort.
  • Develop and implement sales strategies to drive growth and achieve company objectives.
  • Build and maintain Power BI dashboards, providing real-time performance tracking for internal teams and external clients.
  • Set yearly sales targets for the Pan India sales team and monitor progress regularly to ensure goals are met.
  • Lead the hiring process for Global Sales Associates (GSAs) in international markets, including interviewing and selecting candidates to expand market reach.
  • Train management trainees on sales techniques and deliver product presentations to the Call Center team to improve product knowledge and sales skills.
  • Explore and implement automation solutions to streamline and improve the sales process, increasing efficiency and reducing bottlenecks.

Sales Program Manager

Go First Airlines (I) Ltd
09.2022 - 05.2023
  • Worked with key stakeholders to set priorities and create strategies to meet company goals.
  • Coordinated with the Pan India Sales Team to implement strategies and plans.
  • Managed the sales budget and tracked performance on a monthly basis.
  • Designed and managed agent incentive programs, ensuring timely payouts and alignment with sales targets.
  • Analyzed sales data and shared insights with the Sales team and senior management.
  • Created a positive, results-driven environment by recognizing and rewarding top performers in the Sales team.
  • Worked with IT teams, vendors, and procurement to support the sales team’s daily operations.
  • Implemented data reporting tools like Salesforce, CRM, and Navitaire to improve data integration and reporting.

Assistant Manager - MIS

Tata Sia Airlines - Vistara
11.2018 - 08.2022
  • Provide MIS support to departments such as Finance, Sales, Customer Service, Cargo, and Airport teams, ensuring timely and accurate reporting.
  • Conduct process analysis and gap analysis on large datasets to ensure data accuracy, completeness, and optimization.
  • Design and manage Incentive Schemes (PLI/ORC) for agents, ensuring accurate processing and timely payouts.
  • Ensure timely delivery of compliance reports (GST, Airport Tax) for both domestic and international transactions.
  • Calculate and share Direct/Indirect taxes (TDS/TCS) with agents within deadlines, ensuring tax compliance.
  • Liaise with IT vendors and Sales teams to understand business requirements, assist in data analysis, and automate reports for efficiency.
  • Design and implement advanced reporting tools to support decision-making and optimize processes across the commercial department.
  • Handle customer queries related to GST, providing timely resolutions via email.

Senior Business Analyst

Jet Airways - Head Office
09.2014 - 11.2018
  • India sales Revenue Budgeting, Capital expenditure and measuring the performance against the same in a timely manner.
  • Working on various Business Intelligence tools to generate reports, creating dashboards and ppt's for top management.
  • Monitoring Sales Target vs Actual vs Last Year on Monthly basis.
  • Designing the Agent Incentive Scheme and monitoring the same on Monthly basis.
  • Coordinating with IT team to design new report and enhancing the existing reports in the business intelligence tools.
  • Responsible for data integrity and data validation and ensure the management take the corrective action while making the organization goal.

Business Analyst

Alok Industries Ltd
07.2012 - 09.2014
  • Handling Clients namely Zodiac Clothing and servicing them with their buying patterns and generating revenue for the company.
  • Liaise between the sales and production team to increase the productivity.
  • Generating sales report for the top management to review.
  • Maintaining the operational and administrative activities of the vice president by setting and monitoring his schedule.

Client Servicing

Xpression Pixel Works Pvt Ltd
05.2011 - 07.2012
  • Business development and client servicing thus bringing the revenue for the company by meeting the sales target.
  • Liaise between the client (to understand the requirement related to branding and other marketing collateral's) and the designing to ensure the work is done within the required time frame.
  • Closely working with the management to set pricing and business strategy.

Education

MBA - Marketing Management

Mumbai University
Mumbai, India
04.2001 -

Bachelor of Science - Physics

Mumbai University
Mumbai
04.2001 -

Skills

Microsoft Excel

Timeline

Sales Support Manager

SNV Aviation Pvt Ltd - Akasa Air
05.2023 - Current

Sales Program Manager

Go First Airlines (I) Ltd
09.2022 - 05.2023

Assistant Manager - MIS

Tata Sia Airlines - Vistara
11.2018 - 08.2022

Senior Business Analyst

Jet Airways - Head Office
09.2014 - 11.2018

Business Analyst

Alok Industries Ltd
07.2012 - 09.2014

Client Servicing

Xpression Pixel Works Pvt Ltd
05.2011 - 07.2012

MBA - Marketing Management

Mumbai University
04.2001 -

Bachelor of Science - Physics

Mumbai University
04.2001 -

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Arunsingh RathoreLead Business Analyst / Program Manager