Seasoned Facility Manager with background in managing large-scale commercial properties. Brings strong leadership skills and experience in coordinating maintenance, security, and operational tasks. Demonstrates proven ability to manage projects effectively while optimizing facility operations. Significant impact made by implementing energy-efficient solutions and improving overall facility efficiency.
Overview
19
19
years of professional experience
Work History
Facility Manager
Quess Corp Ltd.
Thiruvananthapuram
12.2023 - Current
Currently serving as a Facility Manager with Quess Corp Ltd. on site with Allianz Services Pvt Ltd. , where I oversee and manage facility operations, ensuring a safe, well-maintained, and efficient environment. I collaborate with cross-functional teams to implement and manage facility projects and improvements, utilizing my strong leadership and communication skills to coordinate with vendors, contractors, and employees for smooth operations and timely project completion.
Manage and oversee facility operations to ensure a well-maintained, safe, and efficient facility.
Collaborate with cross-functional teams to implement and manage facility projects and improvements.
Coordinate with vendors, contractors, and employees to ensure smooth operations and timely completion of projects.
Lead Co-working space offices compliance and Facility Management, Client/Customer Handling, Conflict resolution, Team Handling, Site POC, Operation & Maintenance, Soft Services, Security Management, Site Expansion-In-house/Outsourced, Vendor Deployment, Site Budget, cost & expense management
Managing the facility budget and ensuring cost-effectiveness.
Conducting regular safety audits, implementing protocols for emergency responses, and organizing training programs for staff.
Conducting and documenting regular facilities inspections.
Overseeing facility refurbishment and renovations.
Ensuring that the facility complies with health and safety standards and industry codes
Prepared and submitted reports on facility operations, including budget updates.
Provided technical guidance to staff regarding facility operations and maintenance issues.
Coordinated the implementation of energy management initiatives throughout the facility.
Created processes to improve operational efficiency within the facility's departments.
Monitored inventory levels of supplies used in the facility's operations.
Recruited, trained, managed and evaluated performance of staff members involved in daily operations.
Managed and directed facility staff by handling assignment delegation and timely completion.
Facility Manager
S I T Tower FZCO
Dubai
06.2017 - 10.2023
Company Overview: SIT TOWER FZCO is a Developer firm established all over UAE having developments currently at Dubai and Ajman
Always committed to deliver excellent services to their clients without compromising on the quality
Handling the day to day activities of the commercial & Residential towers
Develop and implement a facility management program including preventative maintenance and life-cycle requirements
Liaising with the consultant for the new projects regarding the inspections and hand over of the projects
Updating the management on the work progress of the new projects and preparing the snags for the new projects and ensure the snags are being attended by the contractor before handover
Ensuring that facilities meet government regulations and environmental, health and security standards
Advising businesses on increasing energy efficiency and cost-effectiveness
Manage the tenants at the commercial tower and ensure that they comply with the free-zone authority regulations
Manage the AMC vendors and ensure that the services are being provided as per the SLA
Approve and release the vendor payments
Maintaining the VAT records for the payments related to the maintenance services for each project
Coordinate with the govt
Authorities like Dubai Police, Civil Defense, Free-Zone Authority etc
For the periodic inspection and certifications for the buildings
Prepare the Annual Budget and the required documents for RERA and obtain the approval for the maintenance service charges
Verifying the internal fit-out drawings and suggest necessary changes to comply with the authority regulations before issuing the Developer NOC for the units
Managing the permits
(Delivery/Work/Hot Work etc.)
Managing the EJARI system
Scheduling the in-house training's for the team as required
Analyzing the team performance regularly by customer satisfaction survey
Inspect buildings’ structures to determine the need for repairs or renovations
Maintaining financial and non-financial records pertaining to the facility maintenance
Oversee facility refurbishment and renovations
Calculate and compare costs for goods and services to maximize cost-effectiveness
Respond to facility and equipment alarms and system failures
SIT TOWER FZCO is a Developer firm established all over UAE having developments currently at Dubai and Ajman
Always committed to deliver excellent services to their clients without compromising on the quality
Assistant Facility Manager, Retail
Holford Facilities Management LLC
Dubai
01.2015 - 03.2017
Company Overview: Holford Facilities Management is provider of facilities management services primarily delivered with leveraged network of internal experts, strategic partners, alliances, and preferred suppliers for actionable insights and measureable results that improve our clients’ competitive advantage
Managing the retail maintenance network allover UAE
Managing the retail maintenance team, PPM schedules, CM, RM etc…
Reporting to clients on our maintenance activities in detail on a quarterly basis
Monitoring the customer service team and ensure the updates on each requests are being communicated to the client on daily basis and ensure the CMMS is updated daily
Ensure the service is being provided as per the SLA
Preparing condition report of the retail stores
Managing the vendors and ensure the services are implemented by them as per the SLA, frequent meetings with the vendors to ensure smooth operation of the retail stores
Coordinating with the procurement to ensure the spares and consumables reach the team on time to ensure business continuity of the stores
Holford Facilities Management is provider of facilities management services primarily delivered with leveraged network of internal experts, strategic partners, alliances, and preferred suppliers for actionable insights and measureable results that improve our clients’ competitive advantage
Facility Manager
Vital Hospitality Pvt. Ltd.
Trivandrum
11.2013 - 11.2014
Company Overview: The company is based at Kerala, India with 14 years’ experience in providing Integrated Facility Services to various clients across Kerala, India
Preparing documents to put out tenders for contractors;
Project management and supervising and coordinating work of contractors;
Calculating and comparing costs for required goods or services to achieve maximum value for money;
Responsible for building maintenance repairs and services
Managing and leading change to ensure minimum disruption to core activities;
Directing, coordinating and planning essential central services such as reception, security, maintenance, archiving, cleaning, waste disposal and recycling;
Ensuring the building meets health and safety requirements and that facilities comply with legislation;
Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies with the site team;
Coordinating and leading one or more teams to cover various areas of responsibility;
Using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement;
Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences;
Liaising with the sub-contractors to ensure the SLA is being followed satisfactorily
Preparing and submitting the reports like daily reports, MIS…
The company is based at Kerala, India with 14 years’ experience in providing Integrated Facility Services to various clients across Kerala, India
Facility Manager
Salarpuria Symphony Apartment Owners Association.
Bangalore
01.2013 - 11.2013
Company Overview: SSAOA is a registered Residential apartment owners association in Bangalore, India
Operation & maintenance of Electrical system, Scheduling & monitoring planned PM, Plan Emergency response, Estimating and Budgeting Operation cost, procurement, Manpower planning
Inspection, operation & maintenance, Testing of Electrical system -LV panel, Switch Gear & Circuit breakers, Control Panels, capacitor bank, DG set, Transfer & Booster Pump system, Plumping & Drainage system, Garbage Chute, Fire system, STP, WTP
Fully responsible in the formulation & Scheduling, execution of the 52 Week Planned Maintenance program-PPM, Predictive maintenance Create and Develop yearly Preventive Maintenance schedules as required to upkeep the equipment/facilities of assigned operational areas in optimum operational condition at all the times with downtime minimize
Co-ordination with Govt
Bodies such as BESCOM, BWSSB, Police..
Cost control, material ordering and control, supplier’s material control placing orders, quality assurance as per company norms
Scheduling and progress monitoring of the maintenance activities of the building
Attending monthly review meeting with the subcontractors and evaluating the performance of service and suggesting improvement
Checking and approving monthly invoices submitted by sub-contractors and ensuring timely release of payments after deductions if any
In co-ordination with the security ensuring the residents follow the association rules
Assisting the association in calculating the maintenance charges to be collected from the residence and ensuring the timely collection of the maintenance charges
Maintaining and updating the computerized facility management software with all data
SSAOA is a registered Residential apartment owners association in Bangalore, India
Senior Executive Maintenance
Total Environment Building Systems Pvt. Ltd.
Bangalore
10.2010 - 08.2012
Company Overview: TE is one of the leading builders in India having its head office at Bangalore, India
TE stands different from other builders with their professional expertise with cutting-edge technology and an out-of-the-box approach to make living more comfortable, productive and joyous
Vendor Management, liaising with vendors, verifying and forwarding the vendor bills to the maintenance head
Planning and preparing monthly reports pertaining to finance required for maintaining office infrastructure and facilities
Upkeep of office administrative facilities and ensure availability of daily miscellaneous requirements to provide harmonious work culture to employees
Acting as info-hub for providing administration related information and supervising administrative activities like general admin, verification of stationery stock, petty cash, courier, florist, pest control, housekeeping, etc
Specialization in handling back office operations, inter-office correspondence, confidential mails, quotations, monthly billing, cheques etc
Scheduling and progress monitoring with subordinates by the site meeting & ensuring the snags submitted by the maintenance department is completed before handling over the project
Verifying and taking over the documents from the Projects team before handover
Active participation in the Leadership Team for Strategic Business Planning, implementation, client interaction etc
Procedure implementation and training the maintenance team to follow the same as per the schedule
Ensure the maintenance of the building assets are carried as per the 52 weeks PM plan by the maintenance team
TE is one of the leading builders in India having its head office at Bangalore, India
TE stands different from other builders with their professional expertise with cutting-edge technology and an out-of-the-box approach to make living more comfortable, productive and joyous
Admin Executive
Bangalore International Group
Bangalore
09.2008 - 10.2010
Company Overview: BIG is one of the leading Integrated Facility Management service providers in Bangalore, India
Monitoring the day to day operations of the Facility office
Assist the Facility Manager in preparing check list and training the maintenance team on implementation of the same
Handling client queries/complaints prioritize the complaints and directing the maintenance team
Handling mails, quotations, Purchase orders, Work orders etc
And proceed with the same after approval from the Manager
Monitoring the employee attendance daily and forwarding the daily activity report
Organizing site meetings and taking minutes and forwarding the same to the Manager
Assisting the Manager in budget preparation, site inspection, auditing…
BIG is one of the leading Integrated Facility Management service providers in Bangalore, India
Insurance Advisor
Tata AIG Life Insurance Company
Cochin
03.2006 - 09.2008
Education
Bachelor of Business Administration -
Manonmaniam Sundaranar University
Tamil Nadu, India
07.2015
Bachelor - Electrical & Electronics
College of Engineering Perumon
Kerala, India
09.2006
AISSCE -
M G M Model School
Kerala, India
04.2002
AISSE -
M G M Model School
Kerala, India
04.2000
Skills
Leadership
Service planning and scheduling
Performance Evaluation
Compliance Audits
Operational efficiency and safety
Cost-reduction methods
Technical knowledge
Space Utilization
Building Maintenance
Budget Administration
Equipment installations and maintenance
Planning and scheduling
Accomplishments
2011 Best Maintained Property Award from Total Environment Building Systems Pvt. Ltd.
2024 Best Employee Award from Quess Corp Ltd.
Timeline
Facility Manager
Quess Corp Ltd.
12.2023 - Current
Facility Manager
S I T Tower FZCO
06.2017 - 10.2023
Assistant Facility Manager, Retail
Holford Facilities Management LLC
01.2015 - 03.2017
Facility Manager
Vital Hospitality Pvt. Ltd.
11.2013 - 11.2014
Facility Manager
Salarpuria Symphony Apartment Owners Association.
01.2013 - 11.2013
Senior Executive Maintenance
Total Environment Building Systems Pvt. Ltd.
10.2010 - 08.2012
Admin Executive
Bangalore International Group
09.2008 - 10.2010
Insurance Advisor
Tata AIG Life Insurance Company
03.2006 - 09.2008
Bachelor of Business Administration -
Manonmaniam Sundaranar University
Bachelor - Electrical & Electronics
College of Engineering Perumon
AISSCE -
M G M Model School
AISSE -
M G M Model School
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