Summary
Overview
Work History
Education
Skills
Years of Experience
Certification
Disclaimer
Timeline
Generic
Arun Vishnu Saseendran

Arun Vishnu Saseendran

Chennai

Summary

Dynamic Lean Six Sigma practitioner recognized for enhancing author satisfaction by 3% and achieving INR 1 million in annual cost savings through strategic Six Sigma initiatives. Demonstrates expertise in data analysis and customer engagement, facilitating effective cross-functional project management. Committed to implementing result-driven Kaizen strategies that elevate organizational efficiency and quality.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Deputy Manager – Lean Management

TNQ TECH Pvt Ltd
Chennai
10.2020 - Current
  • Directed customer engagement through emails and calls focusing on quality metrics and project progress.
  • Projects to improve author satisfaction in the areas of copyediting, indexing, and correction handling, resulting in a 3% improvement in the annual score.
  • Led three SSGB projects that resulted in significant cost savings (INR 1 million annually) and improved process efficiency (5% increase in output quality).
  • Coordinating with the vendor to improve Autopage quality from 20% to 85%.
  • Created Looker Studio visual dashboards to track customer escalation performance, inflow and outflow pages, TAT performance, and KPI performance.
  • Responsible for driving PDCA projects for process improvement and ensuring the outcomes are presented as Kaizen.
  • I have maintained an average of 5 kaizen per month across 10 accounts in 2024 and 2025.
  • One of the trainers for the LSSGB certification conducted a session for over 150 people leaders.
  • I have completed 96 hours of training.
  • Assigned work and monitored performance of project personnel.
  • Acknowledged by consumer for consistently providing correct information in a timely manner.

Lead – Operational Excellence

Omega Healthcare Pvt Ltd
Chennai
07.2017 - 10.2020
  • Accounted for savings of $4,000,000 from Value Stream Mapping projects completed during FY 2019-2020.
  • Improved production hour adherence from 75% to 100% by conducting a monthly process audit.
  • Handled the development, piloting, and implementation of a new workflow tool for tracking the efficiency and daily quality of over 200 medical coding users.
  • Standardized and implemented a user assessment and training process by automating the process and saving 30 minutes of manual effort.
  • Worked with cross-functional teams to achieve goals.

Senior Executive – Quality Assurance

Springbord Systems Pvt Ltd
Chennai
10.2015 - 06.2017
  • Company Overview: (Start Up)
  • Setting up the quality management system for the projects across the organization to start tracking the performance level of projects
  • Handled the overall quality measurement activities of diversified projects within the organization by - creating process map, SOPs and checklists
  • Project lead for implementation of online workflow processing and reporting tool for projects
  • (Start Up)

Executive – Lean Management

TNQ Books and Journals Pvt Ltd
Chennai
06.2013 - 10.2015
  • Successful deployment of a web portal for recording and analyzing all the QC findings of the entire organization
  • Responsible for monitoring and coordinating the overall quality improvement activities in Books project
  • Member of RFT team which was formed to identify and address the gaps in the supply chain at both the organization and customer

Education

Master of Business Administration - Operations

KCT – Business School
Coimbatore
01.2013

Bachelor of Engineering - Mechanical Engineering

SNS College of Technology
Coimbatore
01.2011

Skills

  • Six Sigma Project Champion
  • Data analysis
  • Customer engagement
  • Visual dashboard creation
  • Cross-functional collaboration
  • Vendor Management
  • Communication skills
  • Lean and Six Sigma Trainer
  • Kaizen co-ordinator

Years of Experience

Overall - 12 years

  • epublishing - 7 years
  • Healthcare - 3 years
  • Data Analytics - 2 years

Certification

  • Six Sigma Black Belt - Certified
  • Lean Management training
  • Q-Champ Professional - KPMG
  • PMP (Trained)

Disclaimer

The information furnished above is correct to the best of my knowledge.

Timeline

Deputy Manager – Lean Management

TNQ TECH Pvt Ltd
10.2020 - Current

Lead – Operational Excellence

Omega Healthcare Pvt Ltd
07.2017 - 10.2020

Senior Executive – Quality Assurance

Springbord Systems Pvt Ltd
10.2015 - 06.2017

Executive – Lean Management

TNQ Books and Journals Pvt Ltd
06.2013 - 10.2015

Master of Business Administration - Operations

KCT – Business School

Bachelor of Engineering - Mechanical Engineering

SNS College of Technology

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Arun Vishnu Saseendran