ARUP BOSE

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Kandivali (West), Mumbai, India

• Audit Work, Responsible for coordinating with Internal Auditors of Branches, Clusters and Administrative offices., Understanding the auditing issues found and communicating to the concerned managers., Getting audit queries rectified and sending compliance reports to Head Office., Monitoring Miscellaneous Expenses of Offices & Imprest and to ensure reducing overall costs through various means., Responsible for error-free Bank Reconciliation process being followed., To ensure that the prescribed Audit norms are strictly adhered to at Branches and to ensure that books of accounts and other documents are prepared and maintained in conformance to statutory obligations.
• Accounts and Branch operations, Getting Financial Records Organized and maintained., Working on Administrative Office Automation Application Software (RAAS) and Branch Office Automation Application Software(BAAS)., Monitoring Cash flow on the operations of the branches to review the cash position and provide funds required for numerous expenses after getting approval from the Area Office., Provide training to newly recruited & promoted staff on company software., Ensuring optimum and effective utilization of resources in providing a congenial work environment and basic amenities in the work premises., Coordinating with Company-approved vendors for Hardware issues and with higher offices for Software and operation-related issues at branches., Mentoring & monitoring the performance of the team to ensure efficiency in process operations & meeting individual & group targets.
• MIS, Monitoring default accounts and account installment behaviors., Monitoring un-reconciled Entries of company accounts., Created Daily, Weekly, Fortnightly, Monthly, Quarterly, and Yearly Reports and Charts for in-depth business analysis., Preparing various reports & reconciliation statements for analysing the working of field workers., Helping staff in drafting letters and emails and coordinating with HR Staff., Problem-solving skills.
• Client Relationship Management, Assessing customer feedback and evaluating areas of improvement with regular analysis., Maintaining excellent professional relations with clients and coordinating with branches regarding quick solutions to their grievances., Handling customer-centric operations & ensuring customer satisfaction by maintaining regular contact with them.

· Letter and Email Drafting

· Web Browsing