Summary
Overview
Work History
Education
Skills
Languages
DECLARATION
Timeline
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Arushi Panda

Delhi

Summary

Experienced banking professional with 4.5 years of experience at THE SOUTH INDIAN BANK LTD. Seeking a chance to leverage my banking skills to maximize the operations and quality of service.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

THE SOUTH INDIAN BANK LTD
01.2020 - Current
  • Managed cash transactions efficiently, including deposits, withdrawals, and transfers, ensuring accuracy and compliance with banking regulations.
  • Advised customers on various banking products and services, leading to a 20% increase in cross-selling effectiveness.
  • Resolved customer inquiries and complaints promptly, maintaining high levels of customer satisfaction.
  • Assisted customers in opening new accounts, explaining features and benefits of various banking products.
  • Perform duties like clearing of cheques and processing customer modifications related to KYC of customers or any other modifications.

Education

Bachelor of Science -

LNCT COLLEGE
BHOPAL, INDIA
06-2017

High School Diploma -

ST MARY'S CONVENT SR. SEC. SCHOOL
BHOPAL
05-2012

Skills

  • Team Collaboration
  • Clerical Support
  • MS Office proficiency
  • Regulatory Compliance
  • Good Communication
  • Positive attitude toward working culture
  • Customer Relationship Management (CRM)
  • Complaint Handling
  • Customer Service

Languages

Hindi
First Language
English
Proficient (C2)
C2

DECLARATION

I hereby declare that all the statements made above are true and correct to the best of my knowledge and belief. I assure you, if I’m given a chance to serve, I shall try my level best to come up to your expectations.

Timeline

Customer Service Associate

THE SOUTH INDIAN BANK LTD
01.2020 - Current

Bachelor of Science -

LNCT COLLEGE

High School Diploma -

ST MARY'S CONVENT SR. SEC. SCHOOL

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Arushi Panda