Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Sonal Bhatia

Sonal Bhatia

New Delhi

Summary

Looking for contributing as a flight attendant. Possess specialized skills in customer service, communication and emergency procedures. Excel in teamwork, problem-solving, and adaptability to meet diverse needs and enhance the customer experience and satisfaction. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Truefitt and Hill
Delhi
03.2023 - Current
  • Exhibited exemplary customer service expertise by swiftly attending to inquiries via both phone and email with utmost professionalism. Proficiently handled incoming calls, forwarding them when needed and ensuring accurate message retention.
  • Fostering positive customer experiences by offering sincere and heartfelt welcomes.
  • Responded promptly to emergency situations such as medical emergencies or fire alarms according to established procedures.
  • Resolved customer complaints in a timely manner while maintaining a friendly attitude towards guests.

Education

Higher Secondary Education -

Salwan Public School
New Delhi, Delhi
05-2015

Skills

  • Exceptional Customer service
  • Excellent communication skills
  • Maintaining customer satisfaction
  • Conflict resolution and deescalation
  • Selling
  • Managing Skills
  • Make-up Skills
  • Quick learner
  • Goal-oriented
  • English (Native fluency)

Certification

  • Certified Makeup Artist by Atul Chauchan

References

References available upon request.

Timeline

Front Desk Receptionist

Truefitt and Hill
03.2023 - Current

Higher Secondary Education -

Salwan Public School

Similar Profiles

CREATE PROFILE
Sonal Bhatia