ARUSHI SHARMA
Ghaziabad,Delhi
Summary
Resourceful Operations Executive with 1.5 years of experience working in domestic positions. Hardworking professional leader skills in both strategic planning and tactical execution. Experienced in financial management, operations and development. Result-focused, flexible and resilient in resolving issues.
Overview
7
7
years of professional experience
Work History
Operations Executive
LIBSYS Ltd
Gurgaon, India
01.2021 - Current
- Client Queries Resolution.
- Team Handling.
- Order Processing and Procurement.
- Payment follow-up from Clients.
- Coordinating among other Departments.
- Order Creation and Invoice Processing.
- Worked on Libre-Office and MS-Office.
- Certificate preparation for Clients on completion of project and training.
- Building and strengthening relationships with clients.
- Preparation of Annual Budgets
- Follow-up with the team for completion of task within time-frame.
- Applied excellent problem-solving, process development and strategic implementation skills to lead and support areas of Operations.
- Data Management.
- Worked on CRM for generation f New Orders and Invoice Processing.
- Keeping track of all the tasks completed by the team.
- Sales- Approaching convincing new clients to buy our software by briefing them about the benefits.
- Sales- Approaching and convincing existing clients to take the advanced version of our software.
Sales Executive in Credit Cards Department
AXIS BANK
New Delhi, India
10.2019 - 06.2020
- Actively Handled Customer queries/requests over the call, confirming full understanding before addressig concern.
- Trained newly hired colleagues
- Generated Leads
- Achieved targets on a daily basis
- Maintained energy and enthusiasm in a fast-paced environment.
- Proved successful working within deadlines.
Education
MBA - Finance
Welingkar University
MumbaiJanuary 2020
B.Com - Accounting and Finance
Delhi University
New Delhi2016
XII - Accounting and Finance
CBSE
Dwarka, New Delhi2013
X - All Subjects
CCE
Dwarka, New Delhi2011
Skills
- Team leadership and motivation
- Willingness to learn
- Project planning and coordination
- Data analysis
- Complaint handling and resolution
Interests
Cooking
Languages
- Known English, Hindi and Punjabi
Additional Information
- AWARDS AND ACHIEVEMENTS , Participated in one of the activities of an NGO (SOS). Got a Certificate and Prize. Awarded a Trophy in School's Annual Sports Meet. Bagged a Silver Medal in Art & Craft Field.
Languages
English
First Language
Hindi
Intermediate
B1
Punjabi
Beginner
A1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Executive
LIBSYS Ltd
01.2021 - Current
Sales Executive in Credit Cards Department
AXIS BANK
10.2019 - 06.2020
X - All Subjects
CCE
XII - Accounting and Finance
CBSE
B.Com - Accounting and Finance
Delhi University
MBA - Finance
Welingkar University