Arvind Chandrakumar
Assistant Manger ( Travel-Admin)
Chennai
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
12
12
years of professional experience
1
1
Language
Work History
Asst. Manager
Techno soft Global Services Pvt Ltd
Chennai
2016.02 - Current
- To make decisions and implement actions, involving customers, employees, suppliers, partners and peers, which are in accordance with the values of the Company
- Evaluate vendor’s quotation to ensure that they are in line with the technical and commercial specifications required for the project Ensure program is used effectively and safely by all employees
- Minimize costs through proactive analysis and employee instruction
- Reviewed travel program and updated policies
- Established metrics for measuring use cost and compliance
- Set up cost control goals and analyzed effectiveness
- Handle requests, feedback, and queries quickly and professionally
Travel Counselor
UNI-GLOBE Air Travel Bureau
Chennai
2014.05 - 2016.02
- Handled travel of HCL VICE PRSIDENT and KPMG Partner’s travel Obtained air tickets for the employees / Employers and their families
- Arranged hotel reservation for guests, employees and employers
- Trains employees working in ticket sales on dealing with customers and policies and protocols regarding handling complaints
- Works with both employees and customers in handling complaints and resolving issues
- Works to ensure quotas are met for each flight
- Works to constantly increase the market for ticket sales.
Travel Counsellor
KUONI TRAVEL
Chennai
2012.04 - 2014.04
- Handling International and Domestic tickets Working on Galileo Arranging tour packages Handling corporate clients
Process Associate
Quscient Technologies
2011.04 - 2012.03
- Excellent ability to identify client needs on every requirement with quick response time Discussing the requirement with the Consultants available on the bench Searching the positions for the consultants who are available on the bench Contacting the vendors to get the requirements for the available consultants
Education
Diploma - air ticketing (IATA
2011.07 - 2011.05
Bachelor of Commerce - undefined
Madras Christian College
Skills
Policies and procedures
undefinedFootball , Table tennis, carrom
Represented divisional player in football and Played Table tennis in inter clubs( chennai)
Timeline
Asst. Manager
Techno soft Global Services Pvt Ltd
2016.02 - Current
Travel Counselor
UNI-GLOBE Air Travel Bureau
2014.05 - 2016.02
Travel Counsellor
KUONI TRAVEL
2012.04 - 2014.04
Diploma - air ticketing (IATA
2011.07 - 2011.05
Process Associate
Quscient Technologies
2011.04 - 2012.03
Bachelor of Commerce - undefined
Madras Christian College
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