Arvind Kanjoju
Hyderabad
Summary
Experienced Sourcing and Procurement Specialist with a demonstrated history of working in the import and export industry. Skilled in negotiation, sales, inventory management, customer service, and logistics.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sourcing Operations Specialist
Solenis GSS India Private Limited
Hyderabad
05.2022 - Current
- Global Outline Agreement creation and OA changes
- Negotiated with distributors to find quality products and best prices
- Conducted root cause analysis in deficient areas to identify and resolve issues
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions
- Managed internal operational standards and productivity targets
- Manage vendor management process
- Negotiate with suppliers to achieve desired business outcomes (payment terms, pricing, etc.)
- Monitored weekly, monthly and quarterly achievement goals
- Develop and maintain relationships with key suppliers for smooth communication and to meet required expectations
- Worked on PR to PO automation project to ensure that processes are simplified with accuracy and quality control
- Worked with stakeholders and internal customers to understand business needs and provide excellent service
- Partnered with Accounts Payable to facilitate invoice discrepancy resolution
- Tracked and analyzed reports to determine needed improvements.
Management Trainee
GENPACT India Private Limited Hyderabad
Hyderabad
02.2022 - 02.2022
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts
- Assisted established management staff with operational oversight, business development, and process improvement strategies
- Responsible for overseeing the daily activities of a team, overall direction, coordination, and evaluation of Team members
- Monitor team performance and report on metrics Handling escalations and negotiations regarding the Price, Terms & Conditions and Delivery exceptions
- Managing End to end PR (Purchase Requisition) to PO (Purchase order) activities
- Sourcing the perfect supplier who can fulfill client requirement
- Discover training needs and provide coaching
- Recognize high performance and reward accomplishments
- Suggest and organize team building activities oversee day-to-day operation
- Create an inspiring team environment with an open communication culture
- Delegate tasks and set deadlines.
Technical Support Associate
Dell International Services
Hyderabad
09.2015 - 12.2017
- Providing customer service and understanding the needs of the customer
- Installation, troubleshoot, configuring and repairing desktops and laptops running with Windows XP/Vista/Windows 7,8/8.1,10
- Troubleshooting Boot Issues, OS lockups, and performance issue
- Documenting application installation and troubleshooting procedures
- Resolved customer complaints and concerns with strong verbal and negotiation skills
- Configured hardware, devices, and software to set up work stations for employees
- Patched software and installed new versions to eliminate security problems and protect data.
Education
Master of Arts Social Work -
Pondicherry Central University
06.2015
Bachelor of Arts Social Work -
Roda Mistry College of Social Work And Research
06.2013
Skills
- Product Sourcing
- Planning and Coordination
- Customer Relationship Management
- Operations Management
- Detail Oriented
- Negotiations
- Strategic Planning
- Microsoft Office Suite
Accomplishments
- Achieved target of 100% and more every month
- Received award for urgent tickets management project.
- Awarded extra miler twice since joining the team.
- Awarded as best employee of the month 6 times
- Awarded as Dell Champion for good quality and performance
Certification
- Microsoft Excel training
- Green Belt Certification
- Voice process training & Accent Neutralization
Timeline
Sourcing Operations Specialist
Solenis GSS India Private Limited
05.2022 - Current
Management Trainee
GENPACT India Private Limited Hyderabad
02.2022 - 02.2022
Technical Support Associate
Dell International Services
09.2015 - 12.2017
Master of Arts Social Work -
Pondicherry Central University
Bachelor of Arts Social Work -
Roda Mistry College of Social Work And Research