Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Declaration
Timeline
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ARVIND KATOCH

ARVIND KATOCH

Marketing & Strategic Business Relationship Manager
New Delhi

Summary

Arvind Katoch is a true mastermind when it comes to building successful Business Plan, Penetration of new market, operational human resource & Research work. Multi-talented Inside & Outside Sales and PR Representative driven in selling quality products and services to customers of all backgrounds and needs. His extensive experience and expertise in Finance, Human resource, operational and research work. A Successful record of sales accomplishment in multiple sectors and motivated to further succeed in Academics & Marketing Domain. Committed to enriching Learners academic journeys by integrating real world corporate expertise .

Overview

5
5
years of professional experience
8
8
years of post-secondary education
8
8
Certifications

Work History

Senior Manager

Yes Bank
03.2024 - Current
  • Managed a branch portfolio valued at INR 50 crore, achieving consistent growth and sustainability through strategic financial management.
  • Provided exceptional service to High Net Worth Individuals (HNI) and Non-Resident Indian (NRI) clients, ensuring high satisfaction and retention rates.
  • Led revenue generation initiatives that exceeded targets, significantly enhancing the branch's financial performance.
  • Successfully acquired clients from competitors, boosting the bank's market share and competitive position in retail banking.
  • Optimized branch operations to ensure regulatory compliance and streamline workflows, resulting in improved client service delivery.

Strategic Business Manager

ACE Online
08.2022 - 01.2024
  • Looking Pan India B2B Market in terms of generating demand and fulfilling supply to business.
  • Leading north india market in shape of Building P.R, Assigning daily Marketing activities to team for generation of leads and Brand promotions along responsible for direct revenue generation in B2C.
  • Responsible for preparation of budget and planning of execution to run an marketing campaign and day to day operational and Branch management activities.
  • Handling content creation for running of email and whats app campaign along with new project execution.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Organized promotional events and interacted with community to increase sales volume.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

INSIDE SALES ASSOCIATE

SKILL-LYNC, HYD
01.2022 - 08.2022
  • Conducting webinars and seminars with universities, colleges, institutes to generate revenue.
  • Converting pre-qualified leads with existing customers by using upselling tactics and ensuring great customer experience.
  • Ensuring Sales, Finance and legal policies and procedures.
  • Coach, train, evaluate and monitor subordinate’s performances
  • Developed focused strategies for acquiring retaining and
    growing select clients.
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.


DEPUTY MANAGER (RELATIONSHIP MANAGER)

AXIS, BANK LIMITED
05.2021 - 11.2021
  • Create and enforce plans that will help meet the needs of customers
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
  • Create strategies and work with clients to boost their brand
  • Manage client portfolio and providing them efficient service at single point of contact
  • Raising bank book size of branch with new clients
  • Cross-selling the retail branch banking and third-party products to generate revenue

Assistant Manager

HDFC
05.2019 - 04.2021
  • Responded to customer requests, offering excellent
    support and tailored recommendations to address needs.
  • Handled shift calls, signing up new customers, retrieving customer data, presenting relevant product information and cancelling services on requirement.
  • Manage and grow a client portfolio that focuses to its casa, FD, Investments, Loan derivatives, cash management and trade.
  • Create and maintain a pipeline of business like banking sales,
    create opportunities/relationship through multiple prospecting/
    business development techniques.
  • Trained subordinates/new joiners.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Education

MBA - Marketing & International Business

School of Business, Chandigarh University
Chandigarh
05.2017 - 05.2019

BBA - Business Management

Pacific University
Udaipur, Rajasthan
05.2014 - 05.2017

High School Diploma -

Jammu & Kashmir Board of School Education
Jammu
03.2011 - 03.2014

Skills

Highly motivated and Positive individual with great teamwork

Organizational and Communication skills

Customer service master and Efficient problem solver

Emotional Intelligence

Relationship building and management

Analytical, Critical & Problem Solving Skills

Coaching and Mentoring

Accomplishments

Green Supply Chain Management A Review and Research Oversite:


  • The purpose of this study is to briefly review the recent literatures of the GSCM and also determine the new direction area of this emerging field.
  • The research direction will be focus on ISO 14001certified manufacturing firms in Indian context inorder to extend the study about GSCM in more depth.
  • ISO 14001 certified firms will be focused because they are expected to be involved in the adoption of GSCM practices.

Summer Training: A study of out-bound supply chain

At Hindustan Coca-Cola Beverages Private Ltd - June 2018 to July 2018

  • Understand consumer preferences for product and satisfaction level of consumers in different product services.
  • Ensuring proper supply chain of products based on requirement in territory.
  • Order punching and taking feedbacks and building new customer’s

Certification

Online certification of Digital Marketing basic course

Declaration

I hereby, declare that the information furnished above is true to the best of my knowledge.


Arvind Katoch.

Timeline

Senior Manager

Yes Bank
03.2024 - Current

Strategic Business Manager

ACE Online
08.2022 - 01.2024

INSIDE SALES ASSOCIATE

SKILL-LYNC, HYD
01.2022 - 08.2022

DEPUTY MANAGER (RELATIONSHIP MANAGER)

AXIS, BANK LIMITED
05.2021 - 11.2021

Assistant Manager

HDFC
05.2019 - 04.2021

MBA - Marketing & International Business

School of Business, Chandigarh University
05.2017 - 05.2019

BBA - Business Management

Pacific University
05.2014 - 05.2017

High School Diploma -

Jammu & Kashmir Board of School Education
03.2011 - 03.2014
ARVIND KATOCHMarketing & Strategic Business Relationship Manager