Summary
Overview
Work History
Education
Skills
Interests
Current Job Profile
Personal Information
Technical Competency
Timeline
Generic

Arvind Kumar

IT professional specializing in Active Directory, Azure, Exchange, Office 365, and hybrid environment management. Experienced in migrations, upgradations, and using Quest tools for seamless directory and mailbox transitions. Skilled in identity management, RBAC, GPOs, and cloud integration.
Gaziabad

Summary

Looking for a challenging position in a dynamic environment that encourage growth and excellence with the opportunity to work on different IT projects involving latest technologies.

Having more than 18 Years of Experience in Information Technology Sector Specially Microsoft Active Directory, Exchange, Office 365, Azure, DNS, Group policy, Quest RMAD, Quest migrator tool, system administration, Backups, Hardware Management, and Technical Support & Vendor management. Presently working with Genpact India Pvt Ltd as a Sr. Manager.

Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.

Overview

18
18
years of professional experience
2
2
Languages

Work History

Sr. Manager

Genpact India Pvt Ltd
11.2019 - Current
  • Managing AD team 21 people(L2 & L3)
  • Responsible for all AD services, migration, transition
  • Azure cloud, App registration/integration
  • Azure AD sync
  • Active Directory Issue troubleshooting
  • Group Policy Management
  • DHCP
  • Quest RMAD Backup solution
  • Windows patching & fix vulnerabilities
  • Manage Backup & Restore

Senior Technology Specialist

Genpact India Pvt Ltd (Skilliantech Pvt Ltd)
04.2019 - Current
  • Active Directory health monitoring
  • Active Directory Issue troubleshooting
  • Group Policy Management
  • Manage DHCP, DHCP failover, DNS, FTP, SFTP, Certificate server
  • AD object migration
  • Windows patching & fix vulnerabilities
  • Manage Backup & Restore
  • Exchange & office 365 issue troubleshooting

Exchange Consultant

Smart Tech Infosystems
07.2017 - 11.2018
  • Managed Exchange 2010 mailing system having more than 12000 mailboxes.
  • Exchange server issue Troubleshooting and providing support to US based companies
  • O365 Migration and support
  • Manage AD Infra & VMware infra and issue Troubleshooting
  • Monitoring & Backup of servers

Technology Specialist

MothersonSumi InfoTech & Designs Limited
03.2015 - 06.2017
  • Managed Exchange 2010 SP2 Mailing system having more than 27000 mailboxes.
  • Exchange server issue Troubleshooting and providing support to our Indian & overseas partner companies
  • Manage AD Infra for all our Group Companies, which have 19 Domains and 148 Domain Controllers, 90 AD Site.
  • Managing around 70 DHCP Servers on different AD Sites.
  • Migration of Lotus to Exchange server through Quest NME tool
  • Migration of active directory from 2003 to 2008/12
  • We are using Windows PowerShell and FOGLIGHT to manage AD and DNS Infra.
  • Handling AD/Exchange Administrative Task on Daily Ticket system (OTRS) to support our World Wide Users.

Project Consultant

PC SOLUTION PVT, DELHI (Gold partner of Microsoft)
07.2007 - 01.2015
  • Implementation & Deployment of Exchange server (2010/2013)
  • Migration & Upgradation of Exchange server(2003/2007/2010/2013)
  • Implementation & Deployment of Active Directory/DNS/DHCP
  • Migration of Active directory & directory object through ADMT & Quest migration tool
  • Lotus to Exchange server migration(Quest NME tool)
  • Provide Hardware, Software and Network problem diagnosis and Resolution via Telephone, email and chat for the client
  • Responsible for taking control of and resolving Complex Technical Client issues related to exchange

Education

Diploma in Computer Hardware & Networking -

CEDTI

B.Sc. (Hons.) - Computer Science

Ranchi University

Intermediate of Science - undefined

BIEC

Secondary Board - undefined

BSEB

Skills

  • Active Directory Administration
  • Azure cloud
  • Quest RMAD
  • Azure AD sync
  • Migration & Transition
  • Exchange & Office 365

Interests

Music
Cricket

Current Job Profile

  • Active Directory Administration, Upgradation, Migration
  • Managing Azure cloud infrastructure
  • Azure AD sync
  • Office 365 Management
  • DHCP/DNS/Certificate server

Personal Information

  • Date of Birth: 09/19/79
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Technical Competency

  • Active Directory Administration, Design and Implementation
  • Active Directory Management issue troubleshooting, up-gradation, migration
  • Quest RMAD (AD recovery)
  • Worked on Quest Migration Manager & ADMT for AD Migration
  • Azure Cloud
  • Azure AD sync
  • Office 365
  • Migration & Transition of Exchange servers
  • PKI & NPS services
  • DHCP, DNS, File server, print server
  • Group policy Management.
  • Hyper-V
  • ESX & VMware
  • Windows and SQL server clustering
  • Lotus Domino & Notes 6.5,7.0 and 8.0.2 support
  • Networking & software Firewalls

Timeline

Sr. Manager

Genpact India Pvt Ltd
11.2019 - Current

Senior Technology Specialist

Genpact India Pvt Ltd (Skilliantech Pvt Ltd)
04.2019 - Current

Exchange Consultant

Smart Tech Infosystems
07.2017 - 11.2018

Technology Specialist

MothersonSumi InfoTech & Designs Limited
03.2015 - 06.2017

Project Consultant

PC SOLUTION PVT, DELHI (Gold partner of Microsoft)
07.2007 - 01.2015

B.Sc. (Hons.) - Computer Science

Ranchi University

Intermediate of Science - undefined

BIEC

Secondary Board - undefined

BSEB

Diploma in Computer Hardware & Networking -

CEDTI

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Arvind KumarIT professional specializing in Active Directory, Azure, Exchange, Office 365, and hybrid environment management. Experienced in migrations, upgradations, and using Quest tools for seamless directory and mailbox transitions. Skilled in identity management, RBAC, GPOs, and cloud integration.