ARVIND KUMAR

• Managed team of two BDMs
• Broker-wise, monthly LOB-wise planning, and training and motivating the team to achieve the monthly target.
• Cultivated relationships with corporates and brokers to enhance business opportunities.
• Coordinated with internal departments for quotes, policies, and claims processing.
• Collaborated with TPAs to streamline cashless reimbursement claims.
• Monitored market trends and competitive landscape to inform strategic decisions.
• Updated MIS regularly to maintain accurate performance tracking.

Key Achievements:

• Achieved 130% of YTD target, FYI 2024-25.
• Qualified for every quarterly performance bonus since joining.
• I received the Highest GWP Achiever North Certificate three times.

• Maximized sales revenue by effectively managing sales force to meet targets.
• Recruited and developed IMD to enhance SME business growth.
• Balanced portfolio enhancement of GMC/GPA lines through strategic channel partnerships.
• Scaled distribution channels, converting partners into club members for increased loyalty.
• Maintained long-term relationships with channel partners via strong interpersonal skills.

• Managed a team of six TSMs.
• Achieved highest sales targets for health, GMC, GPA, travel insurance, and SME products in Delhi and NCR.
• Recruited and developed IMDs to enhance retail health business growth.
• Assessed services and created new programs targeting specific client groups.
• Organized monthly town halls, BOPs, graduation days, and HNI meetings to motivate agents.
• Designed local R&R initiatives and contests to boost agent engagement.
• Set annual budgets and quarterly goals aligned with organizational objectives.

Key Achievement:

• FY 2018-19 was part of the annual performance meeting in Chennai for being one of the best performances at the level of the North.
• Highest GWP Achiever in 2018-2019 in the North, qualified quarterly three times, and Major of the Month (quarterly contest).

• Acquisition and servicing of channels, especially for retail health, GPA, and travel products.
• Activate and develop the new channel by using sales strategies to maintain and strengthen a large, profitable portfolio.
• Training and monitoring the performance of agents, and running contests to achieve the sales target.

Key Achievement:

• Rapid growth in channel HERO CORPORATION BROKER from 0.80 (Lac) to 10 (Lac) in the span of 1 year.

• Recruiting agents to enhance the business of health insurance and training them to generate health insurance business.
• Help customers implement new health insurance plans over the phone and in person, and guide policyholders on how to utilize their health insurance properly.
• Advising on insurance solutions, tax and financial planning for corporate and retail customers, and selling insurance products.
• Generate references through existing and new clients to maintain the relationship.

Key Achievements:

• Qualify quarterly contest of Dubai Trip.

• Recruited new HNI and broker agents to accelerate health insurance business growth.
• Trained and motivated agents, resulting in increased health insurance sales.
• Designed local recognition programs that boosted overall business volume.
• Managed queries and provided seamless support services to DSA and agents.
• Cultivated relationships with HNI and preferred customers to enhance acquisition efforts.

Key Achievement:

• Achieved 150% of target, recognized by Regional Manager for exceptional performance.
• Developed club qualifier program to enhance team engagement and participation.
• Qualified for quarterly rewards including Nikon camera, Blackberry phone, and international trip.