Summary
Overview
Work History
Education
Skills
Declaration
Timeline
Generic

Arvind Lokesh

Customer Support Associate
Banglore

Summary

I am a motivated and disciplined Bachelor of Computer Applications (BCA) student with a strong commitment to academic excellence and continuous learning. I pride myself on being responsible, organized, and detail-oriented, with a genuine passion for technology and problem-solving. Throughout my college journey, I have developed skills in time management, collaboration, and critical thinking, which have allowed me to excel in both individual and team-based projects. I am eager to apply my academic knowledge and grow professionally by gaining my first work experience. My goal is to contribute positively to an organization while expanding my technical and soft skills in a dynamic work environment.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Firstsource Solutions
08.2025 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Enhanced customer loyalty by offering personalized solutions tailored to individual needs.

Education

Bachelor of Computer Application -

Banglore North university/ Krupanidhi degree college
01-2025

Class 12th Commerce - CEBA

Krupanidhi college
01-2022

Class 10th State Board - undefined

New age high school
01-2020

Skills

  • Programming Languages: C and C (intermediate), JavaScript (Intermediate), Python (Beginner)
  • Database and Language: Experience in MySQL, SQL (Intermediate)
  • Course Work: Database and management system, Software Development

Active listening

Adaptability and flexibility

Complaint resolution

Customer relations

Problem-solving

Declaration

I here by declare that above mentioned information is true to the best of my knowledge

Timeline

Customer Service Representative

Firstsource Solutions
08.2025 - Current

Class 12th Commerce - CEBA

Krupanidhi college

Class 10th State Board - undefined

New age high school

Bachelor of Computer Application -

Banglore North university/ Krupanidhi degree college
Arvind LokeshCustomer Support Associate