Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Arvind Muralidharan

Arvind Muralidharan

Functional Consultant
Bangalore,India

Summary

  • Lead Functional Consultant with 9 years and 8 months of experience in providing strategic guidance and expertise in implementing and optimizing business processes.
  • Experienced in Microsoft D365 Finance & Operations, Azure Devops
  • Proven track record of successfully leading cross- functional teams and delivering innovative solutions to enhance operational efficiency and drive business growth.
  • Strong expertise in requirements gathering, system design, configuration, and testing, with a deep understanding of industry best practices and emerging technologies.
  • Adept at building strong client relationships and effectively communicating complex concepts to both technical and non-technical stakeholders.
  • Seeking a challenging role to leverage my extensive experience and contribute to the success of an organization.
  • Proficient in documenting business processes and creating training materials
  • Expertise in conducting system testing and user acceptance testing Proven ability to lead and manage cross-functional teams
  • Strong expertise in implementing and customizing enterprise software solutions
  • Strong problem-solving and analytical abilities Skilled in project management methodologies, including Agile and Waterfall.
  • Ensuring projects are delivered on time, within budget, and meeting client expectations.
  • Proficient in conducting system testing, identifying and resolving issues, and providing end-user training and support to ensure smooth system adoption and user satisfaction.
  • Deep understanding of functional areas within ERP systems, including finance, little of supply chain, retail.
  • Enabling effective solution design and implementation Strong expertise in requirements gathering, analysis, and documentation, ensuring alignment with business objectives and delivering high-quality solutions.
  • Extensive experience as a Lead Functional Consultant, successfully leading and managing teams in implementing and customizing enterprise software solutions

Overview

10
10
years of professional experience
5
5
years of post-secondary education
2
2
Certifications

Work History

Lead Business Consultant

HCL Technologies
Bangalore, India
02.2022 - Current
  • Ensure compliance with company policies and procedures
  • Train and, consultants to enhance their skills and knowledge
  • Monitor project progress and make adjustments as necessary to meet deadlines and deliverables
  • Stay updated on industry trends and best practices to provide innovative solutions
  • Manage client relationships and ensure high levels of customer satisfaction
  • Collaborate with clients to understand their business requirements and develop customized solutions
  • Conduct research and analysis to identify client needs and recommend solutions
  • Provide leadership and guidance to a team of consultants
  • Develop and implement strategies to achieve project goals and objectives
  • Performed gap analysis and provided plans based off of identified recommendations.
  • Assisted clients in fully integrating company solutions into current business environments, providing input on best practices and recommendations for maximizing utility of company solutions.
  • Identified business issues through careful collaboration with key stakeholders.
  • Supported clients with business analysis, documentation, and data modeling.
  • Implemented practices and procedures to reduce expenditures and increase savings.

Associate Consultant

Wipro Technologies
Bangalore, India
01.2020 - 02.2022
  • Contributing to the development and improvement of consulting methodologies and tools
  • Staying up-to-date with industry trends and best practices to provide informed insights and recommendations
  • Developing and maintaining strong client relationships through regular communication and follow-up
  • Creating and delivering client presentations and reports to communicate findings and recommendations
  • Collaborating with cross-functional teams to develop project plans and timelines
  • Stay up-to-date with industry trends and best practices, and provide thought leadership to clients and internal teams
  • Provide ongoing support to clients, troubleshooting issues and providing solutions in a timely manner
  • Perform system testing, including creating test plans, executing test cases, and documenting results
  • Configure and customize software applications to meet clients' unique business needs
  • Mentor and coach junior
  • Conduct workshops and training sessions to educate clients on system functionality and best practices
  • Provide ongoing support and maintenance to clients, addressing any issues or concerns in a timely manner
  • Collaborate with cross-functional teams, including developers, testers, and project managers, to ensure seamless project execution
  • Act as a subject expert, providing guidance and mentorship to junior
  • Design and configure software applications to meet client needs, including system customization and integration
  • Gather and analyze client requirements, and provide expert advice on best practices and solutions

Senior Functional Consultant

Sonata- Software
Bangalore, India
06.2014 - 10.2020
  • Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
  • Inspected equipment, assessed functionality and optimized controls.
  • Created proofs of concept for innovative new solutions.
  • Designed and developed forward-thinking systems that meet user needs and improve productivity.
  • Translated technical concepts and information into terms parties could easily comprehend.
  • Conducted data modeling, performance and integration testing.
  • Tested functional compliance of company products.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
  • Designed and implemented scalable applications for data extraction and analysis.

Education

MBA - Finance

Christ University
Bangalore
06.2012 - 05.2014

Bachelor of Commerce - Finance

Christ University
Bangalore
06.2009 - 03.2012

Skills

Testing and maintenance

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Certification

MB-300 & MB- 310: Microsoft Dynamics 365 Finance Functional Consultant

Timeline

Lead Business Consultant

HCL Technologies
02.2022 - Current

Associate Consultant

Wipro Technologies
01.2020 - 02.2022

Senior Functional Consultant

Sonata- Software
06.2014 - 10.2020

MBA - Finance

Christ University
06.2012 - 05.2014

Bachelor of Commerce - Finance

Christ University
06.2009 - 03.2012
Arvind MuralidharanFunctional Consultant