
Project Management Professional with over 20 years of experience in Banking and Financial Services, ITES, specializing in ITSM, Client Management, Customer Success . Proven expertise in project delivery, business analysis, data analytics , customer support, service excellence, banking operations, AML, fraud risk and compliance.
Known for a proactive approach to problem-solving, team leadership, and driving operational efficiency. Proficient in project coordination, stakeholder communication, and process optimization. Known for adaptability and reliability in dynamic environments. Strong skills in strategic planning, problem-solving, and resource management.