Python and Matlab
Arvind Ramesh
Application Engineer
Dubai
Summary
Ambitious management graduate with Customer-focused approach and strong desire to learn all aspects of digital transformation. Committed professional, communicator and conflict manager with good multitasking and organizational skills. Experienced as a Product Application Engineer, and passionate to learn all about product offerings and solving customer issues.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Product Application Engineer
Schneider Electric
Dubai
06.2019 - 05.2021
- Level 2 GRMS technical support for the GCC.
- Tested completed projects for functionality and reported back to line of business on the performance of the product line.
- Drove continuous improvement culture in engineering to provide clear product design standards, improve usability through enhanced documentation and reduce engineering cycle time.
- Interpreted blueprints, technical drawings and schematics for product conformance with engineering design and performance specifications.
- Identified new ideas, products and/or features that improved customer satisfaction, reduced costs and kept product line in forefront of industry.
- Conducted performance tests and quality assurance tests of goods to meet customer requirements.
- Visited clients to determine feasibility, analyze requirements and provide solution suggestions.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Coordinated with technical liaisons and construction team members to address technical issues for meeting project requirements.
- Teamed with disciplinary leaders on determining operational targets and outlining needed quality improvements.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Negotiated contracts with system integrators resulting in mutually beneficial agreements.
- Oversaw demand planning, purchasing and logistics.
System Design Engineer
Johnson Controls
Dubai
11.2017 - 05.2019
- Designed building automation system including CAD drawings and control schematics with reference to the design specifications.
- Supported the sales team in the pre-bidding process by presenting product features and project management capabilities.
- Provided detailed technical submittals to communicate design and operation to customers, consultants, field installation team and subcontractors.
- Commissioned all HVAC systems and network-level controllers.
- Validated complete system functionality and troubleshooted problems with subcontractors and other trades to ensure proper operation.
- Provided field change information to the project team for the creation of as-built drawings and software.
Intern
DNG GL
Dubai
09.2014 - 12.2014
- Sorted, organized and maintained files.
- Completed research, compiled data and assisted in timely reporting.
- Provided clerical support, addressing routine and special requirements.
- Liaised with clients to assess needs and responded to inquiries.
- Collected, arranged and input information into database system.
Engineer Intern
Infratech Controls
Dubai
08.2013 - 01.2014
- Interpreted technical drawings to analyze upcoming projects.
- Tested prototypes and standard products and wrote reports to document results.
- Supported the project lead in testing and commissioning of HVAC and CCTV systems.
- Addressed client escalations by providing techinical recommendations.
Education
Master of Science - Enterprise Engineering Management
Hong Kong University of Science And Technology
Hong Kong 09.2021 - 08.2022
Master of Science - Advanced Control And Systems Engineering
University of Sheffield
UK 09.2015 - 09.2016
Bachelor of Science - Electronic And Instrumentation Engineering
Birla Institute of Technology And Science
Dubai, UAE 09.2010 - 09.2014
Skills
Communication
Decision Making
Collaborative
Critical Thinking
Leadership
Software
Abode Premier Pro
Davinci Resolve 18
MS Excel
Interests
Service Operations Management
Geopolitics
Blockchain
Search Engine Optimization
Timeline
Master of Science - Enterprise Engineering Management
Hong Kong University of Science And Technology
09.2021 - 08.2022
Product Application Engineer
Schneider Electric
06.2019 - 05.2021
System Design Engineer
Johnson Controls
11.2017 - 05.2019
Master of Science - Advanced Control And Systems Engineering
University of Sheffield
09.2015 - 09.2016
Intern
DNG GL
09.2014 - 12.2014
Engineer Intern
Infratech Controls
08.2013 - 01.2014
Bachelor of Science - Electronic And Instrumentation Engineering
Birla Institute of Technology And Science
09.2010 - 09.2014