Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
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Arvind Ramesh

Application Engineer
Dubai

Summary

Ambitious management graduate with Customer-focused approach and strong desire to learn all aspects of digital transformation. Committed professional, communicator and conflict manager with good multitasking and organizational skills. Experienced as a Product Application Engineer, and passionate to learn all about product offerings and solving customer issues.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Product Application Engineer

Schneider Electric
Dubai
06.2019 - 05.2021
  • Level 2 GRMS technical support for the GCC.
  • Tested completed projects for functionality and reported back to line of business on the performance of the product line.
  • Drove continuous improvement culture in engineering to provide clear product design standards, improve usability through enhanced documentation and reduce engineering cycle time.
  • Interpreted blueprints, technical drawings and schematics for product conformance with engineering design and performance specifications.
  • Identified new ideas, products and/or features that improved customer satisfaction, reduced costs and kept product line in forefront of industry.
  • Conducted performance tests and quality assurance tests of goods to meet customer requirements.
  • Visited clients to determine feasibility, analyze requirements and provide solution suggestions.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Coordinated with technical liaisons and construction team members to address technical issues for meeting project requirements.
  • Teamed with disciplinary leaders on determining operational targets and outlining needed quality improvements.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Negotiated contracts with system integrators resulting in mutually beneficial agreements.
  • Oversaw demand planning, purchasing and logistics.

System Design Engineer

Johnson Controls
Dubai
11.2017 - 05.2019


  • Designed building automation system including CAD drawings and control schematics with reference to the design specifications.
  • Supported the sales team in the pre-bidding process by presenting product features and project management capabilities.
  • Provided detailed technical submittals to communicate design and operation to customers, consultants, field installation team and subcontractors.
  • Commissioned all HVAC systems and network-level controllers.
  • Validated complete system functionality and troubleshooted problems with subcontractors and other trades to ensure proper operation.
  • Provided field change information to the project team for the creation of as-built drawings and software.

Intern

DNG GL
Dubai
09.2014 - 12.2014
  • Sorted, organized and maintained files.
  • Completed research, compiled data and assisted in timely reporting.
  • Provided clerical support, addressing routine and special requirements.
  • Liaised with clients to assess needs and responded to inquiries.
  • Collected, arranged and input information into database system.

Engineer Intern

Infratech Controls
Dubai
08.2013 - 01.2014
  • Interpreted technical drawings to analyze upcoming projects.
  • Tested prototypes and standard products and wrote reports to document results.
  • Supported the project lead in testing and commissioning of HVAC and CCTV systems.
  • Addressed client escalations by providing techinical recommendations.

Education

Master of Science - Enterprise Engineering Management

Hong Kong University of Science And Technology
Hong Kong
09.2021 - 08.2022

Master of Science - Advanced Control And Systems Engineering

University of Sheffield
UK
09.2015 - 09.2016

Bachelor of Science - Electronic And Instrumentation Engineering

Birla Institute of Technology And Science
Dubai, UAE
09.2010 - 09.2014

Skills

    Communication

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Software

Python and Matlab

Abode Premier Pro

Davinci Resolve 18

MS Excel

Interests

Service Operations Management

Geopolitics

Blockchain

Search Engine Optimization

Timeline

Master of Science - Enterprise Engineering Management

Hong Kong University of Science And Technology
09.2021 - 08.2022

Product Application Engineer

Schneider Electric
06.2019 - 05.2021

System Design Engineer

Johnson Controls
11.2017 - 05.2019

Master of Science - Advanced Control And Systems Engineering

University of Sheffield
09.2015 - 09.2016

Intern

DNG GL
09.2014 - 12.2014

Engineer Intern

Infratech Controls
08.2013 - 01.2014

Bachelor of Science - Electronic And Instrumentation Engineering

Birla Institute of Technology And Science
09.2010 - 09.2014
Arvind RameshApplication Engineer