A dynamic & result oriented Professional having experience of 17 years in Sales, Business Development, Team & Channel Management.
Proven abilities in driving growth through Distribution in FMCG, Telecom, Logistics , Commodities & Devices industries with exposure of geographies in Punjab, Haryana, Chandigarh, Uttar Pradesh & Himachal Pradesh.
Proven track record of stellar performance in companies like Elasticrun, Reliance Jio, Rivigo, Vodafone ,Aircel & Tatatele Services.
To lead and manage a large, distributed team which is responsible for bulk sales of commodities , FMCG expansion and Reporting to the National Sales Head and part of the Sales Leadership and responsible for building sales and distribution network in respective regions.
· Primary day-to-day responsibility for increasing coverage of the state by working building a network of traders, wholesalers, and large institutes or key accounts of the commodity in urban, semi-urban, and rural areas.
· Building sales team, key account managers and responsible for revenues and best-in-class customer experience in assigned States.
· Directly responsible for achieving the revenue targets for the respective state and handling Business of 20 Cr.
· Work with senior management in defining customer experience, sales strategy and work on the execution plan based on the defined strategy.
· Build, Lead and manage the Key Account Management and Sales team for achievement of sales targets and reach as per the plan.
· Manage the performance of the sales & account management team by assigning them periodic targets.
· Conduct Periodic review on the Progress of Business, Weekly, Monthly, Quarterly, and on Yearly basis
· Build and run monthly incentive schemes for the team and Trade.
· Manage monthly budget.
· Design and run strategic promotional schemes for the customers to enhance revenue.
Manage the Operations across Punjab Locations to deliver the high-level customer experience
· Establish relationship with Fleet owners, Corporate s, SMEs, Channel and retail channel.
· Constantly reviewing the KAM and Business owners on performance levels, feedback s and data for compaint management.
· Drive Daily/Weekly/Monthly Business Scoreboards on KPI’s
· Drive safety and process across to propagate a safety culture in the facilities.
· Managing, coaching and building the capability of the experience sales team for the respective Area.
· Successfully on boarded Fleet and Demand on our digital platform
· Business growth with 30% TTV hike quarterly basis.
Reliance Jio Infocom Ltd-Jio Centre Manager-Sundernagar (Himachal Pradesh) _Dec 2014 TO Jan 2019
Setup the Jio Center and Team for Sunadernagar Branch. Managing the overall operations of the Jio Centre and handled team of 50 on rolls/Off roll (Direct or Indirect) employees including Sales team, Operations Team, Installation Team and the Customer representative team and their respective managers.
· Ensure stable and sustained network roll out in the allotted geography.
· Implement Go to Market plan through appointment of new distributors for device business as well as for prepaid business/Enterprises.
· Liaising with govt. officials for setting up Wi Fi hotspots & small cells in assigned Centre.
· Ensure adherence to all SOPs, statutory compliances (liaison with Govt. officials) & commercial controls.
· To build an achievement oriented strong team of committed and motivated manpower.
Setup the Jio Center and Team for Sunadernagar Branch. Managing the overall operations of the Jio Centre and handled team of 50 on rolls/Off roll (Direct or Indirect) employees including Sales team, Operations Team, Installation Team and the Customer representative team and their respective managers.
· Ensure stable and sustained network roll out in the allotted geography.
· Implement Go to Market plan through appointment of new distributors for device business as well as for prepaid business/Enterprises.
· Liaising with govt. officials for setting up Wi Fi hotspots & small cells in assigned Centre.
· Ensure adherence to all SOPs, statutory compliances (liaison with Govt. officials) & commercial controls.
· To build an achievement oriented strong team of committed and motivated manpower.
Handled Various District Head Quarter as Distribution Area Manager with 20 Cr. of Revenue per month & handled a team of 6 Relationship Managers, 7 PSR and 4 CSE’s
· Spreadhead 37 Channels comprising of 11 Distributors and 26 Associate Distributors.
· Involved in expanding business of MPESA, focusing on RTT, maintaining DB/SD/Agent Balance, etc
· Responsible for handling a gamut of activities like prepaid acquisition, revenue management, distribution expansion, sales & marketing discipline and management information system
· Providing sales & service support and back-end coordination to stores (3 Vodafone Mini Store & 1Vodafone Store)
· Extending timely & good service to retailers of all products i.e. RCV,BC,SKU,SIMS,ETOPUP and Mpesa
· Monitoring & implementing schemes & contests in the market at all levels
Managing the orders from the distributors of Handsets and Prepaid Data cards and responsible for the secondary in the market.
Enabling business growth by developing and managing a network of dealers and distributors to increase market share in terms of volume and value respectively.
Model specific scheme planning & execution.
· Successful Launch of Tata handsets and walkies in Kangra n(H.P.)
· Ensure width and depth of distribution to achieve and maintain distribution targets, establishing & monitoring standards and processes of distribution, sales & service for all channels.
· Suggested innovative ideas to improve visibility like placing walkies and recharge on barber shop and vegetable vendors.
· Achieved activation targets month on month and ensured CAF compliance and provided after sales services for walkies.
Strategic PlanningSales & MarketingChannel/Distribution Management Competitor AnalysisRetail Business DevelopmentProduct Development Revenue GenerationKey Account Management Team Management