Arvind Shukla
Mumbai
Summary
I am a seasoned professional with over 17 years of experience in multiplex, QSR, customer service, sales and marketing, people management, vendor management, and inventory management. Presently associated with PVR LTD., Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Deputy General Manager
PVR Ltd
Mumbai
10.2023 - Current
- Developed and implemented strategies for food beverages to improve operational efficiency and customer satisfaction.
- Prepared reports on various aspects of organizational operations for senior management review.
- Conducted market analysis to develop plans for new product launches and promotional campaigns.
- Analyzed financial data to identify potential opportunities for cost savings or revenue generation.
Area Manager
PVR Ltd
Pune
02.2011 - Current
- Managing Cinema Operations as an Area Manager with 13 cinemas, including 6 ICONIC, 69 screens, and more than 15000 seats, with a total monthly revenue of 25 Crs from more than 6 lac visitors in a cities such as Mumbai, Pune, Nagpur, and Kolhapur, and with premium formats such as 3 Gold Class, 3 PXL, 2 4DX, and 1 IMAX, leading a team of CGM's, CM's, DM's, DOs, Accounts and HR
Cinema General Manager
PVR Ltd
04.2018 - 04.2022
Cinema Manager
PVR Ltd
09.2015 - 03.2018
Duty Manager
PVR Ltd
08.2013 - 09.2015
Team Leader
INOX Leisure Ltd
12.2009 - 01.2011
Floor Manager
Hardcastle Restaurants Pvt Ltd (McDonalds India)
10.2006 - 11.2009
Duty Officer
PVR Ltd
02.2011
Security Guard
Vigilantly Security and Services
10.2005
Skills
- Setting-up goals and developing plans for the achievement of these goals
- Carrying out all the operations including inventory management
- Setting performance standards & measuring performance for efficient execution of cinema operations
- Corporate Communications
- Vendor Sourcing
- Business Development
- Quality Management
- Expense Control
- Supply Chain Management
Internal Process
Proper indenting
Career Path
- 12/09, 01/11, INOX Leisure ltd, Team leader
- 10/06, 11/09, Hardcastle restaurants Pvt ltd (McDonalds India), Floor Manager
- 10/05, 07/06, Vigilantly Security and Services, Security Guard
Trainings And Projects
- Case study program about Dyson's Approach to Innovation, Xerox - The Benchmarking Story and Gujarat Ambuja - Redefining Operational Efficiency.
- Prakhar 6 moths program by Harappa Education.
- Time Management.
- Train the Trainer.
- Customer Excellence.
Academia
- B.A form Kanpur university
- Persuing Diploma in Retail management from NMIMS university
Customer
more than 88%, Personalise Service & relationship with patrons, Convenient Booking experience
Roles And Responsibilities
Personaliset. body, coordination Head office team for smooth functioning of operations.govt
Personal Information
- Date of Birth: 12/02/1987
- Marital Status: Married
Timeline
Deputy General Manager
PVR Ltd
10.2023 - Current
Cinema General Manager
PVR Ltd
04.2018 - 04.2022
Cinema Manager
PVR Ltd
09.2015 - 03.2018
Duty Manager
PVR Ltd
08.2013 - 09.2015
Area Manager
PVR Ltd
02.2011 - Current
Duty Officer
PVR Ltd
02.2011
Team Leader
INOX Leisure Ltd
12.2009 - 01.2011
Floor Manager
Hardcastle Restaurants Pvt Ltd (McDonalds India)
10.2006 - 11.2009
Security Guard
Vigilantly Security and Services
10.2005
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