Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Arvind Srivastava

Arvind Srivastava

Benefit Analyst
Noida

Summary

I am an experienced professional with strong communication, leadership and interpersonal skills. I am seeking an opportunity to showcase my abilities in a growing company looking to effectively utilize their data to more adeptly provide statistical information to their client. I am focused, adaptable and dependable while also being a flexible self-starter who works independently and responds quickly to the changing needs of the organization.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

Benefit Analyst

AON Consulting India pvt. ltd
Gurugram
06.2021 - Current
  • Processing Documents on behalf of different Insurance companies
  • Testing and provide observations when client applications are upgraded
  • Performing Post Data QA work for system generated reports
  • Performing U2X regression and ICAT Testing for various clients
  • Performing Voluntary Benefits Testing for various clients
  • Responsible for creating, updating and get the sign off the document (SOP) whenever there is an update of any work type
  • Prioritizing and managing the multiple tasks at once
  • Responsible for sharing Daily trackers for work completed with clients
  • Active participation in team or buzz meeting gathering to understand the expectations of client and management on daily-basis update

Senior Analyst

Mercer Consulting India Pvt Ltd
Gurugram
03.2020 - 06.2021
  • Serving as Subject matter expert for the daily benefit administration of processes, Case management and process work
  • Perform data Processing activities for ongoing client services to prevent resolve participants
  • Demonstrate commitment by ensuring that targets and deadlines are met
  • Solved the query in invoice billing and maintain the client relationship
  • Handle the ownership with different work type end to end process in which includes the fetching the reports, work allocation manages the TAT and SLA

Process Associate

Genpact Pvt Ltd
Noida
08.2018 - 03.2020
  • Enrollment in benefit and policy after verification policy document and provide claim on board
  • Good in Escalations management operations for better client relationship and experience
  • Provides training and assistance to new hires on Amendment Workflow
  • Run reports and process cases of EWS and Ageing to meet SLA and CSS
  • Manages all the IT related issues for internal and external matters for team

Education

MBA - International Business Management

Symbiosis International University, Pune
07.2021 - 07.2023

Bachelor of Commerce - Accounting, Economics

University of Allahabad, Prayagraj
07.2015 - 07.2018

Skills

Organization and Time Management

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Accomplishments

  • Promoted as Benefit Analyst in June 2022
  • Won Star highlights award in the Month of May 2022
  • Won Quality champion award in the Quarter of Jan-Mar 2022
  • Won Quality champion award in the Quarter of Oct-Dec 2021
  • Won Star of the month award in the month of Dec'20
  • Received All-Rounder Silver Award in Dec'19
  • Received One-Game Award for Exemplary performance in June'19
  • Won Year-end Competition during Financial Year 2018-19

Timeline

Symbiosis International University - MBA, International Business Management
07.2021 - 07.2023
Benefit Analyst - AON Consulting India pvt. ltd
06.2021 - Current
Senior Analyst - Mercer Consulting India Pvt Ltd
03.2020 - 06.2021
Process Associate - Genpact Pvt Ltd
08.2018 - 03.2020
University of Allahabad - Bachelor of Commerce, Accounting, Economics
07.2015 - 07.2018

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