Retail Sales Worker
Customer Service:
Providing excellent service, addressing inquiries, and resolving issues to ensure customer satisfaction.
Communication:
Effectively conveying information both verbally and nonverbally to customers and team members.
Active Listening:
Paying close attention to customers' needs and concerns to provide tailored assistance.
Empathy:
Understanding and responding to customers' feelings and perspectives.
Patience:
Maintaining a calm and composed demeanor, even when dealing with challenging situations.
Conflict Resolution:
Skillfully handling customer complaints and disagreements to reach a positive outcome.