Arvind Tiwari
Kanpur
Summary
Seasoned hospitality professional with over 13 years of diverse experience and a Hotel Management degree from I.H.M, Meerut. Career began at Sarovar Portico, Indore, followed by a key role as Trainee Housekeeping Supervisor at the prestigious Pride Hotel Bengaluru, leading to rapid advancement across various positions in business class hotels, resorts, heritage properties, and corporate service apartments. Expertise includes managing weddings and MICE segments while ensuring compliance with business ethics and Standard Operating Procedures, fostering a collaborative work environment. A proactive leader focused on revenue management and enhancing guest experiences through innovative events and strategic marketing initiatives.
Overview
15
15
years of professional experience
Work History
General Manager
Nepalirika Hotel, Biratchowk
Biratchowk, Morang, Nepal
11.2023 - 07.2025
- Company Overview: Managed by Crimson and a unit of PLO Group, is an upscale luxury hotel offering modern amenities. The property features 135 rooms, 2 banquet halls, 2 lawns, 2 bars (including a rooftop and a poolside bar), a multi-cuisine restaurant, and a comprehensive wellness section with a pool, gym, spa, salon, sauna, and steam room.
Rooms Division Manager
Riverside by Aahma - A unit of Avadon Pvt. Ltd
Ram Nagar Dhikuli, Jim Corbett, Ramnagar Uttrakhand
11.2021 - 11.2023
- Company Overview: Wilderness based concept resort with all modern amenities which has 53 rooms & 05 cottages as well as spreaded around in 21 acre area in the middle of river Kosi, Mountains and Jim Corbett forest.
Room Division Manager
The Old Lighthouse Bristow Hotel
Kerala
08.2016 - 03.2020
Company Overview: Certified heritage property provides modern amenities in British-style villas and suites.
Rooms Division Manager
Cartier Hotels & Resorts
Bangalore, Karnataka
09.2014 - 07.2016
- Company Overview: Property of 62 elegant and spacious rooms, accompanied with Gym, Swimming Pool, Club House, Barbecue Restaurant & Banquet Halls
Asst. Housekeeping Manager
Sherwood Suites
Bangalore, Karnataka
09.2013 - 09.2014
- Company Overview: Property of 140 suites and accompanied with Gym, Swimming Pool, Club House, Multi-Cuisine Restaurant & Banquet Halls
Housekeeping Executive
Hotel Blue Saphire Clarks Inn
Haldwani, Uttrakhand
01.2013 - 09.2013
- Company Overview: 42 Bedrooms Hotel, 2 Restaurants, 1Bar, 1 Discotheque, 1 Conference Hall, 1 Banquet {600 people Capacity & 24 hours In -House Laundry}
Housekeeping Executive
Mango Suites - A Unit of Intellistay Hotels Pvt. Ltd.
Agra, Uttar Pradesh
01.2012 - 01.2013
- Company Overview: 60 Bedrooms Hotel, 1 Restaurant, 1 Bar & 1Banquet
Housekeeping Supervisor
Hotel Pride
Bangalore, Karnataka
06.2010 - 12.2011
- Company Overview: 100 Bedrooms Hotel, 1 Restaurant, 1 Coffee Shop, 1 Bar, 1 Board Room, 3Banquet & Gym
Education
B. Com - undefined
Kanpur University
01.2012
Three Years Diploma in DHMCT, Meerut - Hotel Management Catering Technology and Applied Nutrition
I.H.M (Institute of Hotel Management & Applied Nutrition & Catering Technology)
Meerut, Uttar Pradesh01.2010
12th - undefined
C.B.S.E Board
01.2006
10th - undefined
C.B.S.E Board
01.2004
Skills
- Room Division Operations
- Expertise in Property Management Software (PMS) such as IDS, Prologic, Hotsoft, and Aegis
- Skilled in Managing OTAs
- Insightful in hotel regular in-house events and food festival to boost foot fall
- Expertise in Handling Channel Managers like Axis Rooms, Bookingjini, Resavenue, and Staah
- Proficient in Promoting Property Awareness through personal visits and social media platforms like Facebook, Instagram, and LinkedIn
- Laundry Operations
- Budget Management
- Chemical Handling Proficiency
- Development of Standard Procedures and SOPs
- Staff Retention Strategies and Recruitment Support
- Departmental Training and Development Programs
- Wedding & MICE Segment Management
- Data Analysis and Power BI (Excel, Power Point)
Websites
PERSONAL DETAILS
Languages Known: Hindi & English
Timeline
General Manager
Nepalirika Hotel, Biratchowk
11.2023 - 07.2025
Rooms Division Manager
Riverside by Aahma - A unit of Avadon Pvt. Ltd
11.2021 - 11.2023
Room Division Manager
The Old Lighthouse Bristow Hotel
08.2016 - 03.2020
Rooms Division Manager
Cartier Hotels & Resorts
09.2014 - 07.2016
Asst. Housekeeping Manager
Sherwood Suites
09.2013 - 09.2014
Housekeeping Executive
Hotel Blue Saphire Clarks Inn
01.2013 - 09.2013
Housekeeping Executive
Mango Suites - A Unit of Intellistay Hotels Pvt. Ltd.
01.2012 - 01.2013
Housekeeping Supervisor
Hotel Pride
06.2010 - 12.2011
B. Com - undefined
Kanpur University
12th - undefined
C.B.S.E Board
10th - undefined
C.B.S.E Board
Three Years Diploma in DHMCT, Meerut - Hotel Management Catering Technology and Applied Nutrition
I.H.M (Institute of Hotel Management & Applied Nutrition & Catering Technology)