ARVIND TIWARI
Summary
Results-driven and people-focused consulting manager with over 8 years of experience leading end-to-end Order-to-Cash (O2C) SaaS digital transformation initiatives across diverse industries, including FMCG, Manufacturing, and Enterprise Software. Demonstrated success in building consulting functions from the ground up—recruiting, training, and managing high-performing teams including Solution Architects, and Delivery Leads. Expertise in creating implementation playbooks, standardizing delivery frameworks, and ensuring solution alignment with client business objectives. Led multiple large-scale O2C transformation programs for Fortune 500 clients.
Overview
8
8
years of professional experience
Work History
Manager
HighRadius Technologies
01.2025 - Current
- Spearheaded delivery and design for Enterprise Order to Cash (O2C) implementations, achieving around 27% reduction in implementation time through the Speed to Value Methodology
- Directed Change Request Management team for clients to deliver desired value to their business
- Supervised a team of Project Managers, Delivery Leads, and Consultants, fostering a high-performance culture
- Designed and implemented a value focused delivery process, which contributed in improving the CSAT by 19%
- Collaborated with stakeholders to define project scope and objectives, enhancing alignment with client needs
- Guided multi-disciplinary teams across delivery, product, and operations to ensure timely, high-impact implementations, consistently exceeding client expectations.
Senior Consultant I and II
HighRadius Technologies
01.2022 - 12.2024
- Established a change review process, reducing the open change request volume by 59% and ensuring alignment between internal teams and clients
- Built and managed an Enterprise delivery team for Cash Application, completing multiple SaaS implementations on time and within scope
- Mentored Project Managers and Solution Architects, raising delivery maturity and team leadership capabilities
- Redefined the Delivery Playbook, introducing standardized governance, reusable assets, and agile practices—boosting project efficiency and reducing onboarding time by 38%.
- Directed cross-functional teams to deliver high-quality projects, meeting aggressive timelines and client expectations
Consultant I and II
HighRadius Technologies
07.2019 - 12.2021
- Identified inefficiencies in enterprise project delivery and led initiatives that boosted team productivity by 23% through workflow redesign and targeted product enhancements
- Built scalable training and talent frameworks that accelerated onboarding and ensured strategic alignment of new hires to business goals
- Partnered with Product to eliminate key manual steps, improving platform scalability, and enabling clients to achieve faster ROI
Associate Consultant I and II
HighRadius Technologies
07.2017 - 06.2019
- Delivered Cash Applications solutions for Fortune 500 clients, accelerating payments application and reducing FTE counts and bank fee charges for clients
- Configured automation workflows in O2C processes, integrating with ERP systems like SAP and Oracle
- Supported UAT and go-live phases, ensuring smooth deployment and adoption
Education
Post Graduate Program in Management - Business Administration and Management
Institute of Management Technology
01.2022
Bachelor of Technology - Electronics and Communication Engineering
KIIT University
01.2017
Skills
- Cross-functional Team Leadership
- Operational Scaling & Process Design
- Solution Design & Delivery
- Talent Development & Capability Building
- Change Management & Governance
- Client & Stakeholder Management
- Data-Driven Decision-Making
- Business Transformation Strategy
- Project Management & Execution
Awards
HighFlyer Award [Q2, 2020], Reward & Recognition [Q1, 2018]
TOOLS
Jira, Financial Force, MS Office Suite, Salesforce, SQL
Timeline
Manager
HighRadius Technologies
01.2025 - Current
Senior Consultant I and II
HighRadius Technologies
01.2022 - 12.2024
Consultant I and II
HighRadius Technologies
07.2019 - 12.2021
Associate Consultant I and II
HighRadius Technologies
07.2017 - 06.2019
Bachelor of Technology - Electronics and Communication Engineering
KIIT University
Post Graduate Program in Management - Business Administration and Management
Institute of Management Technology
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