Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arvind Yedugani

Hyderabad

Summary

Dedicated and results-oriented Scrum Master with experience of facilitating Agile methodologies & driving successful project outcomes. Proficient in fostering a collaborative team environment, coaching cross-functional teams & optimizing Agile processes to deliver high quality products on time.

Overview

15
15
years of professional experience

Work History

Assisstant Manager/ Scrum Master

Tata Consultancy Services
01.2023 - Current
  • Facilitated daily scrum, sprint planning, sprint demo & retrospective with the development team to identify any challenges or issues that can delay work/result in change of plans
  • Scheduling and facilitate backlog grooming & backlog refinement session Maintaining the Scrum teams capacity plan, Scrum board, sprint backlog, velocity charts & burn down charts Guiding and coaching the Scrum Team on how to use Agile principles Forecasting the number of deliverables possible in a sprint based on evidence Communicating with stakeholders & management to provide timely updates on the project requirements, expectations & timelines risk, dependencies & project status

Team Lead

Cognizant Technology solutions
08.2017 - 12.2022
  • Led multiple Scrum teams to deliver high-quality software products on time and within budget
  • Facilitated daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring continuous improvement and adherence to Agile principles
  • Collaborated with Product Owners to prioritize and manage product backlogs, ensuring alignment with business goals and customer needs
  • Removed impediments and coached team members on Agile best practices, fostering a culture of continuous learning and improvement
  • Facilitated Scrum ceremonies and coached teams on Agile practices, leading to improved collaboration and higher-quality deliverables.

Business Operations Analyst

Accenture
05.2016 - 08.2017
  • Reviewing & prioritizing the requests placed by the clients
  • Tracking team metrics in a timely manner, proactively monitor service measures & escalate any potential service issues
  • Ensure team members have adequate knowledge and training to achieve set goals

POD Lead

Kelly Services, Randstad & Minvesta
01.2011 - 05.2016
  • Analyze controllable/non controllable issues trend to ensure high customer satisfaction
  • Organizing team events, activities to spread awareness regarding utilization of the learning aids available
  • Synchronizing with the team to meet the given targets & offered work for the successful launch of the project

Customer Care Executive

Tata Business Support Services
09.2009 - 09.2010
  • Handling queries of the customers & provide suitable troubleshooting steps to solve the query
  • Communicating with back-end team to resolve the queries of the customer
  • Provide support for mentoring of new employees & help them in handling irate customers

Education

MBA - Business Management -

Narsee Monjee Institute of Management Studies
01.2019

Bachelors in Technology -

St. Martin's Engineering College
01.2009

Skills

  • Scrum Master
  • Sprint Planning
  • Management
  • Team Leadership
  • Operations Management
  • Conflict Management
  • Strategic Planning
  • Adaptability
  • Critical Thinking
  • Problem Solving

Timeline

Assisstant Manager/ Scrum Master

Tata Consultancy Services
01.2023 - Current

Team Lead

Cognizant Technology solutions
08.2017 - 12.2022

Business Operations Analyst

Accenture
05.2016 - 08.2017

POD Lead

Kelly Services, Randstad & Minvesta
01.2011 - 05.2016

Customer Care Executive

Tata Business Support Services
09.2009 - 09.2010

MBA - Business Management -

Narsee Monjee Institute of Management Studies

Bachelors in Technology -

St. Martin's Engineering College
Arvind Yedugani