ARVIND ZANZMERA
surat
Summary
Diligent Service Engineer with over 8 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Service & QC Engineer
Resonent Tecnoleb Pvt.ltd
05.2022 - Current
- Installed, configured and commissioned new customer equipment according to specifications
- Resolved customer service requests within the given time frame
- Provided technical support for customers on site or remotely via phone or email
- Performed preventive maintenance of customer systems as per schedule
- Developed customized solutions to meet specific customer requirements
- Provided feedback to product development teams about customer needs and suggestions for improvement
Electronic Technician
SAHJANAND TECHNOLOGIES PVT. LTD.
10.2013 - 03.2022
- Performed troubleshooting and repairs on a variety of electronic equipment, such as computers, circuit boards, and telecommunications systems
- Installed and configured new hardware components for customers
- Maintained accurate records of customer service requests and related activities
- Developed training materials for personnel on the use of various types of electronics equipment
- Provided technical support to customers regarding installation and operation of electronic devices
- Tested electrical systems to ensure proper functioning according to established standards
- Assembled circuits using soldering techniques and hand tools
- Repaired malfunctioning electrical components with appropriate tools and instruments
- Collaborated closely with other departments such as sales, marketing and engineering
- Ensured that all safety procedures were followed while performing tasks onsite
- Tested and inspected machinery or equipment to diagnose machine malfunctions
- Created step-by-step procedures for day-to-day tasks to streamline workflow and improve efficiency
Education
Electronics& Communication -
ITI
Majura Get01-2013
HSC -
GUJARAT BOARD
01-2010
SSC -
GUJARAT BOARD
01-2008
Skills
- Project Management
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
Languages
Gujarati
Hindi
English
Timeline
Service & QC Engineer
Resonent Tecnoleb Pvt.ltd
05.2022 - Current
Electronic Technician
SAHJANAND TECHNOLOGIES PVT. LTD.
10.2013 - 03.2022
Electronics& Communication -
ITI
HSC -
GUJARAT BOARD
SSC -
GUJARAT BOARD
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