Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic
ARVIND KUMAR ANGIDI

ARVIND KUMAR ANGIDI

Warangal

Summary

Dynamic Customer Service Supervisor with a proven track record in team management, conflict resolution, and customer satisfaction. Expertise in analyzing feedback to drive continuous improvement.

Overview

2
2
years of professional experience

Work History

Customer Service Supervisor

Anika Bajaj
WARANGAL
12.2023 - 07.2025
  • Supervised customer service team to ensure high-quality support and satisfaction.
  • Resolved customer inquiries and complaints effectively and efficiently.
  • Monitored team performance and provided constructive feedback regularly.
  • Analyzed customer feedback to identify trends and areas for improvement.
  • Answered phone calls and responded to questions and concerns.
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.

Education

Graduate Certificate - Electrical, Electronics And Communications Engineering

Malla Reddy College Of Engineering
Hyderabad
04-2023

Skills

  • Customer service
  • Team management
  • Customer relationship management
  • Process improvement
  • Communication skills
  • Problem solving

Affiliations

  • Drawing
  • Playing Cricket
  • Listening Music

Accomplishments

  • Awarded as Best Nps process Dealer for year 2024

Languages

English
First Language
Hindi
Beginner
A1
Telugu
Proficient (C2)
C2

Timeline

Customer Service Supervisor

Anika Bajaj
12.2023 - 07.2025

Graduate Certificate - Electrical, Electronics And Communications Engineering

Malla Reddy College Of Engineering

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ARVIND KUMAR ANGIDI