ARVIND KUMAR DAS
Siliguri, Matigara
Summary
Dynamic business leader with extensive experience in operational logistics and supplier negotiation. Known for fostering relationships that drive process improvements and enhance customer service. Committed to delivering exceptional results through effective team training and communication. Dedicated professional skilled in inventory management and customer service excellence. Successfully implemented marketing strategies and identified new market opportunities to expand the customer base, contributing to overall business growth. Results-driven proprietor with expertise in streamlining operations and enhancing inventory management. Proven ability to build strong supplier relationships and improve customer satisfaction.
Overview
3
3
years of professional experience
Work History
Proprietor
TEZ GROUP OF COMPANY
SILIGURI
03.2023 - Current
- Managing daily operations and logistics.
- Oversaw inventory management and ensured product availability.
- Developed and maintained relationships with suppliers and vendors.
- Implemented effective marketing strategies to enhance business.
- Trained staff on customer service standards and operational procedures.
- Resolved customer inquiries and complaints to improve satisfaction levels.
- Kept building areas organized and functional to promote business productivity and deliver professional appeal to customers.
- Streamlined processes to enhance overall business efficiency and productivity.
- Identified new markets for products and services to expand customer base.
- Reviewed monthly invoices from suppliers and vendors and ensured timely payment of bills.
- Researched potential competitors' pricing structure in order to adjust prices accordingly.
- Managed inventory levels to ensure adequate stock while controlling costs associated with ordering more than necessary.
- Built company from scratch by establishing plans, sourcing funding, and hiring team members.
Education
High School Diploma -
B D B K S MAHAVIDYALAYA FARBISGANJ
BIHAR INTERMEDIATE EDUCATION COUNCIL, PATNA06-1992
Skills
- Inventory management
- Supplier negotiation
- Marketing strategy
- Customer service
- Process improvement
- Business development
- Operational logistics
- Relationship building
- Financial oversight
- Market analysis
- Team training
- Problem solving
- Effective communication
- Self-Directed
- Leadership
- Dependable and responsible
- Computer skills
- Friendly, positive attitude
- Verbal communication
- Organization and time management
- Project planning
Languages
English
Intermediate (B1)
B1
Hindi
Proficient (C2)
C2
Nepali
Proficient (C2)
C2
Bengali
Elementary (A2)
A2
Timeline
Proprietor
TEZ GROUP OF COMPANY
03.2023 - Current
High School Diploma -
B D B K S MAHAVIDYALAYA FARBISGANJ