Arya Manepatil
Hadapsar
Summary
The accomplishment to be highly qualified candidate prioritizing excellence in the position. Positive attitude and humble approach committed to continuous development and learning. Embracing growth opportunities for success and exceptional results. Confident in making a significant impact in this role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Tata Starbucks, India
Pune
08.2023 - Current
- Implemented strategies to increase sales and improve service quality.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Fostered a team-oriented environment to increase morale and productivity.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
Industrial Training
Westin Hotels and Resorts
Pune
07.2021 - 12.2021
- Company Overview: Completed my Internship from Marriott International Group of Hotels: Westin Hotels & Resorts, Pune.
- Worked for 6 months in Departments namely – Food & Beverage Service, Accommodation Operations, Front Office.
- Completed my Internship from Marriott International Group of Hotels: Westin Hotels & Resorts, Pune.
Education
Bachelor of Arts in Hospitality Management - Management
University of West London (UWL)
Pune06-2023
Bachelor of Arts - Hospitality Management, Tourism Studies
International Institute of Hotel Management
Pune03-2023
12th Standard -
St. Miras College for girls
Pune03.2020
Skills
- Operations management
- Team leadership
- Negotiation
- Training and development
- Sales strategy
- Customer service
Awards
Appreciation Certificate Received by the HR Specifically from the F&B Service and Front office departments for showcasing Excellent Performance During the Industrial Training.
Languages
- English
- Hindi
- Marathi
Certification
- Achieved certification as a Barista Trainer within the organization for enhanced training, learning, and development of the team.
Timeline
Shift Supervisor
Tata Starbucks, India
08.2023 - Current
Industrial Training
Westin Hotels and Resorts
07.2021 - 12.2021
Bachelor of Arts in Hospitality Management - Management
University of West London (UWL)
Bachelor of Arts - Hospitality Management, Tourism Studies
International Institute of Hotel Management
12th Standard -
St. Miras College for girls
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