Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

ARYA PANDEY

New Delhi

Summary

Professional with 2 years of experience in coworking operations and client engagement, transitioning into Human Resources. Proficient in recruitment, onboarding, and payroll management, supported by a Post Graduate Course in HR Management from Internshala. Experienced in enhancing workplace culture and managing vendor relationships while utilizing HRMS tools for process optimization. Effective communicator with a track record of relationship building and conflict resolution, driving operational success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Community Manager

Springhouse Workspaces
Gurugram
05.2024 - 03.2025
  • Led onboarding and orientation for 50+ new clients, ensuring smooth integration and adherence to workplace policies.
  • Drafted and renewed client agreements, ensuring compliance with organizational and legal requirements.
  • Coordinated with vendors and internal teams to maintain a safe, compliant, and engaging work environment.
  • Planned and executed workplace engagement initiatives to enhance member satisfaction and retention.
  • Monitored operational budgets and P&L, applying analytical skills to optimize resource allocation.

Community Executive

Smartworks
Gurugram
05.2023 - 05.2024
  • Maintained client relationship management, addressing concerns with strong interpersonal and problem-solving skills.
  • Participated in organizing employee and client engagement events to foster a collaborative environment.
  • Managed administrative processes, including inventory tracking and operational planning.

Customer Care Executive

Tech Mahindra
Remote
05.2022 - 08.2022
  • Resolved customer queries with empathy and efficiency, applying conflict resolution skills relevant to employee relations.
  • Maintained accurate records of interactions, ensuring data integrity and process adherence.

Trainee

The Westin Gurgaon
Gurugram
12.2021 - 04.2022
  • Rotated through multiple departments, gaining exposure to onboarding, training processes, and service quality control.
  • Developed people-management and communication skills in a high-pressure hospitality setting.

Education

Post-Graduate Certificate - Human Resources Management

Internshala
Remote
07-2025

Bachelor of Science - Hotel Management

IHM Lucknow
Lucknow
05-2023

Senior Secondary (12th) -

Kendriya Vidyalaya
Bokaro, Jharkhand
04-2020

Secondary (10th) -

Carmel School
Bokaro, Jharkhand
04-2018

Skills

  • Customer relationship management
  • Human resources management
  • Recruitment and onboarding
  • Payroll administration
  • Vendor coordination
  • Event planning
  • Advanced Excel skills
  • Conflict resolution
  • Employee engagement

Affiliations

  • Organized client onboarding and engagement events at coworking spaces to foster community building and retention.
  • Managed vendor coordination for events, office operations, and compliance-related activities

Accomplishments

  • Led Team Rudrastra to 1st place in Concordia Feat 2023, demonstrating leadership, coordination, and teamwork skills.
  • Gold Medalist at Cluster Level Dance Competition, reflecting creativity, discipline, and commitment.
  • Winner of Creative Writing Competition at the inter-school level, showcasing strong communication abilities.
  • Winner in Volleyball, Inter-School Sports Meet, highlighting team collaboration and strategic thinking

Certification

  • Post Graduate Course in Human Resource Management – Internshala Trainings (May 2025 – July 2025)
    Covered recruitment & selection, employee onboarding, payroll basics, labour laws, HR analytics, and HRM tools.
  • Advanced MS Excel – Internshala Trainings (Part of HRM Course)
    Data analysis, Pivot Tables, VLOOKUP, and dashboard creation.
  • HR Management Assessment – LearnTube (Apr 2025)
    Assessed on core HR functions, policies, and compliance.

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Community Manager

Springhouse Workspaces
05.2024 - 03.2025

Community Executive

Smartworks
05.2023 - 05.2024

Customer Care Executive

Tech Mahindra
05.2022 - 08.2022

Trainee

The Westin Gurgaon
12.2021 - 04.2022

Post-Graduate Certificate - Human Resources Management

Internshala

Bachelor of Science - Hotel Management

IHM Lucknow

Senior Secondary (12th) -

Kendriya Vidyalaya

Secondary (10th) -

Carmel School
ARYA PANDEY