
Dynamic and fashion-forward luxury retail professional with a proven track record in high-value sales, personalized styling, and premium client engagement. Skilled at delivering elevated customer experiences, driving strong conversion rates, and upholding world-class brand standards. Adept in trend forecasting, fashion curation, visual merchandising, and design thinking, with a refined ability to translate brand storytelling into exceptional service and client loyalty.
• Consistently achieved monthly sales targets through high-value client conversions and an exceptional understanding of luxury consumer behavior.
• Delivered personalized styling consultations and curated product recommendations aligned with individual client preferences and brand aesthetics.
• Strengthened repeat client engagement by providing premium service, leading to increased customer loyalty and higher retention rates.
• Maintained impeccable visual merchandising standards in line with luxury brand guidelines, ensuring an elevated in-store experience.
• Supported stock management, product replenishment, and floor coordination to ensure seamless store operations.
• Offered expert fashion advice, enhancing customer satisfaction and reinforcing brand affinity through tailored styling solutions.
• Executed visual merchandising strategies that boosted store footfall and effectively highlighted new and seasonal collections.
• Assisted in onboarding and training new team members on brand knowledge, product storytelling, and luxury customer engagement, fostering a high-performance team culture.
High-Value Sales Conversion & Client Relationship Management
Exceptional Luxury Customer Experience Delivery
Personalized Styling, Wardrobe Curation & Product Expertise
Visual Merchandising Excellence Aligned with Brand Standards
Strong Communication, Client Rapport & Storytelling Skills
Consistent Achievement of Monthly KPIs and Boutique Sales Targets
In-Depth Trend Awareness & Fashion Forecasting Insights
Effective Team Collaboration, Store Operations & Floor Support