ARYA R S
ASSISTANT MANAGER
Pattazhy
Summary
Dedicated to advancing my career with a leading corporation, aiming to unlock my full potential. Seeking a key role in a dynamic, forward-thinking environment within the financial sector. Ready to utilize my skills to drive success and create a significant impact.
Overview
4
4
years of professional experience
2019
2019
years of post-secondary education
3
3
Languages
Work History
Assistant Manager
Axis Bank
01.2025 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Increased sales through effective merchandising strategies and targeted promotions.
Assistant manager
IndusInd Bank
03.2023 - 12.2024
- Evaluating credit worthiness by processing loan applications and documentation within specified limits
- Determining all applicable ratios and metrics and set up debt payment plan.
- Justify decisions(approvals/rejections) and justify to applicant.
- Assesses customer needs, explore all options and introduce different types of loans
- Operate in compliance with laws regulations and adhere to lending compliance guidelines
- Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
Senior executive - Gold loan
ICICI bank
12.2021 - 03.2023
- Increased sales through targeted marketing campaigns tailored to the needs of the gold services market segment.
- Oversaw daily operations, ensuring timely completion of tasks and optimal resource allocation.
- Boosted client retention rates by consistently delivering a high level of personalized service.
- Enhanced customer satisfaction by implementing efficient gold services strategies.
Education
BA - English
University of Kerala
Plus-Two - undefined
Kerala board of higher secondary examination
SSLC - undefined
Kerala board of public examination
Skills
Task delegation
Operations management
Customer relations
Business development
Sales growth
Key Qualifications
- Self-motivated with strong quantitative analytics and problem-solving skills.
- Familiarity with computers and banking applications/software.
- Fast learner
- Excellent communication and interpersonal skills
Disclaimer
I hereby declare that the information mentioned above is complete and genuine to best of my knowledge
Timeline
Assistant Manager
Axis Bank
01.2025 - Current
Assistant manager
IndusInd Bank
03.2023 - 12.2024
Senior executive - Gold loan
ICICI bank
12.2021 - 03.2023
Plus-Two - undefined
Kerala board of higher secondary examination
SSLC - undefined
Kerala board of public examination
BA - English
University of Kerala
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