Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Manager

Arya Satav

Business Development Manager
Pune

Summary

Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition, and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

7
7
years of professional experience
19
19
years of post-secondary education
4
4
Languages

Work History

Business Development Executive

Event Management Companies
08.2018 - Current
  • Collaborated with cross-functional teams to identify opportunities for product improvement, driving innovation in the company''s offerings.
  • Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
  • Evaluated the performance of business development initiatives, making data-driven adjustments to optimize results and achieve sales targets.
  • Implemented sales training programs for new business development team members, increasing overall effectiveness in securing new clients.
  • Assisted marketing department in creating targeted campaigns that effectively communicated the value proposition of our products/services to potential customers.
  • Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Collaborated with sales and marketing departments to support client acquisition.

Customer Service Representative

WNS
09.2016 - 12.2016
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
  • Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
  • Consistently maintained a professional demeanor under pressure during high-call volume periods or challenging customer interactions.

Education

No Degree -

Vikhe Patil Memorial School
Pune
04.2001 -

High School Diploma -

Sinhgad Institute
Pune
04.2001 -

Bachelor of Arts - Economics

MIT
Pune
04.2001 - 05.2020

Bachelor of Science - Biotechnology

SCOS
Pune
04.2001 -

Skills

    Lead prospecting

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Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Interests

Reading

Travelling

Timeline

Business Development Executive

Event Management Companies
08.2018 - Current

Customer Service Representative

WNS
09.2016 - 12.2016

No Degree -

Vikhe Patil Memorial School
04.2001 -

High School Diploma -

Sinhgad Institute
04.2001 -

Bachelor of Arts - Economics

MIT
04.2001 - 05.2020

Bachelor of Science - Biotechnology

SCOS
04.2001 -

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Arya SatavBusiness Development Manager