Astute supervisor dedicated to comprehensive leadership for maximizing quality. Great multitasker with training in restaurant and bar management and extensive experience in food service. Committed to enhancing customer experiences.
Overview
3
3
years of professional experience
Work History
Food and Beverage Supervisor
TAJ BEKAL RESORT & SPA
KERALA
10.2019 - 09.2020
Identified team weak points and implemented corrective actions to resolve concerns.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Planned operations to effectively cover needs while controlling costs and maximizing service.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Worked with qualified chef to diversify menu with new offerings.
Controlled food costs and managed inventory.
Food and Beverage Team Member
TAJ HOTEL YESHWANTPUR
BENGALURU
07.2017 - 09.2019
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Trained and mentored newly hired employees to explain process flow and safety procedures.
Cultivated warm relationships with regular customers.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Greeted new customers, discussed specials and took drink orders.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Industrial Exposure Trainee
TAJ MAHAL HOTEL
LUCKNOW
07.2015 - 11.2015
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Bachelor’s in Hospitality And Hotel Administration -
Institute of Hotel Management
Hamirpur
2017
Skills
Work Schedule Creation
Service Training
Guest Relations Management
Work Station Assignments
Work Area Inspections
Service Quality Standards Evaluation
Staff Forecasting
Operational Problems Analysis
Equipment Purchasing
Standard Operating Procedures Maintenance
Timeline
Food and Beverage Supervisor
TAJ BEKAL RESORT & SPA
10.2019 - 09.2020
Food and Beverage Team Member
TAJ HOTEL YESHWANTPUR
07.2017 - 09.2019
Industrial Exposure Trainee
TAJ MAHAL HOTEL
07.2015 - 11.2015
Bachelor’s in Hospitality And Hotel Administration -
Institute of Hotel Management
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