Summary
Overview
Work History
Education
Skills
Timeline
Generic

ARYAN KUMAR

Harnaut

Summary

Experienced team leader with a proven track record in sales operations, logistics, and last-mile delivery management. Demonstrates expertise in operational management, team leadership, and performance monitoring, with a focus on achieving key performance indicators and optimising processes. Skilled in Microsoft Excel and Google Sheets for data analysis and reporting, alongside strong communication and team management abilities. Adept at fostering collaboration, ensuring compliance with safety regulations, and maintaining accurate records to enhance operational efficiency. Committed to driving organisational success through strategic planning and continuous improvement.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Hub Incharge

Patliputra Logistics Pvt Ltd.
Gaya
04.2024 - 11.2024
  • Verified that all items were received by customers in good condition upon delivery completion.
  • Kept up-to-date knowledge of local roads and areas.
  • Maintained accurate records of each delivery, including any special instructions given by the customer.
  • Managing a team of 50 delivery executives on a daily basis for last-mile delivery and pickup with genuine adherence.

Team Leader

Sitics Logistic Solutions Pvt. Ltd.
Gaya
03.2023 - 04.2024
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Ensured compliance with all safety regulations in the workplace.
  • Analyzed data from various sources to identify areas of improvement in the department’s operations.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Managed approximately 30+ incoming Delivery partner interactions daily, including calls, ensuring prompt issue resolution and maintaining a high level of customer satisfaction.

Team Leader, Sales Operations

Bajaj Finance
Biharsharif
05.2021 - 03.2023
  • Trained team to handle demanding tasks and meet challenging goals.
  • Implemented strategies to boost team morale and meet KPI goals.
  • Optimized recovery processes to achieve higher loan repayment rates and lower default risks.
  • Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.
  • Monitored team performance and offered improvement suggestions.

Education

Diploma - Computer Science

National Institute Of Computer Study
Patna
11.2022

B.Sc. - Physics

G D M COLLAGE HARNAUT
HARNAUT, BIHAR
01.2021

12th - undefined

R P S COLLAGE HARNAUT
HARNAUT, BIHAR
01.2018

10th - undefined

HIGH SCHOOL HARNAUT
HARNAUT, BIHAR
01.2016

Skills

  • Microsoft Excel

  • Communication skills

  • Leadership

  • Team management

Teamwork and collaboration

Time management

Flexible and adaptable

Timeline

Hub Incharge

Patliputra Logistics Pvt Ltd.
04.2024 - 11.2024

Team Leader

Sitics Logistic Solutions Pvt. Ltd.
03.2023 - 04.2024

Team Leader, Sales Operations

Bajaj Finance
05.2021 - 03.2023

B.Sc. - Physics

G D M COLLAGE HARNAUT

12th - undefined

R P S COLLAGE HARNAUT

10th - undefined

HIGH SCHOOL HARNAUT

Diploma - Computer Science

National Institute Of Computer Study
ARYAN KUMAR