Results-oriented professional with a proven track record in retail operations, customer engagement, and data analysis. Proficient in SQL, Excel, Tableau, and Google Suite. Adept at interpreting data, optimizing business processes, and enhancing customer experience. Seeking opportunities as a Data Analyst or Business Analyst to utilize data insights for strategic decision-making, and drive business impact.
SQL (basic queries: SELECT, WHERE, JOINs), Excel (pivot tables, VLOOKUP, dashboards), Tableau (dashboard, visualizations), Google Sheets, Docs, Slides, inventory and stock replenishment, demand forecasting and merchandising, sales trend analysis, SOP compliance and loss prevention, CRM tools and feedback analysis, customer escalation handling, Google Business Profile optimization, team leadership and coordination, time management and problem solving, cross-functional collaboration, effective communication