Aryan Raut
East Delhi
Summary
Results-oriented professional with a proven track record in retail operations, customer engagement, and data analysis. Proficient in SQL, Excel, Tableau, and Google Suite. Adept at interpreting data, optimizing business processes, and enhancing customer experience. Seeking opportunities as a Data Analyst or Business Analyst to utilize data insights for strategic decision-making, and drive business impact.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Department Manager / Retail Analyst
Decathlon Sports India
New Delhi
11.2024 - Current
- Led department KPIs using Excel, Google Sheets, and Tableau dashboards.
- Developed and automated reports.
- Mentored the team on using data to improve customer experience and operations.
Omni Sports Leader & CRM Coordinator
Decathlon Sports India
New Delhi
06.2023 - 10.2024
- Managed digital customer experience through Google Business Profile.
- Created dashboards to track customer interactions and review trends.
- Increased online engagement by 30% using content strategy and analytics.
Omni Sports Leader - Merchandising & Piloting
Decathlon Sports India
New Delhi
11.2022 - 05.2023
- Handled merchandising and visual layouts for key categories.
- Piloted new products and monitored sales through Excel-based tools.
- Ensured optimal stock levels via replenishment tracking.
Education
Bachelor of Arts - Commerce & Economics
Sri Aurobindo College, University of Delhi
Delhi, India05-2025
Dashmesh Public School
Vaundhra Enclave, Delhi03-2021
Skills
- Data analysis
- SQL
- Excel
- Tableau
- Google Workspace (Sheets, Docs, & Slides)
- Inventory and stock replenishment
- Demand forecasting
- Merchandising
- SOP compliance
- CRM Tools
- Customer escalation handling
- Google Business Profile optimization
- Team leadership
Certification
- Excel for data analysis
- Tableau basics
- SQL for data analysis
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Core Skills
SQL (basic queries: SELECT, WHERE, JOINs), Excel (pivot tables, VLOOKUP, dashboards), Tableau (dashboard, visualizations), Google Sheets, Docs, Slides, inventory and stock replenishment, demand forecasting and merchandising, sales trend analysis, SOP compliance and loss prevention, CRM tools and feedback analysis, customer escalation handling, Google Business Profile optimization, team leadership and coordination, time management and problem solving, cross-functional collaboration, effective communication
Timeline
Department Manager / Retail Analyst
Decathlon Sports India
11.2024 - Current
Omni Sports Leader & CRM Coordinator
Decathlon Sports India
06.2023 - 10.2024
Omni Sports Leader - Merchandising & Piloting
Decathlon Sports India
11.2022 - 05.2023
Bachelor of Arts - Commerce & Economics
Sri Aurobindo College, University of Delhi
Dashmesh Public School
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