JOSIE BURRESS

Ashcroft & Oak Jewelers

12.2023 - Current

Direct phone calls to the appropriate team member, as well as taking and delivering messages.
Computer based 'Data' entry pertaining to inventory and sales, as well as incoming and outgoing merchandise shipments.
Drive sales growth by delivering exceptional customer service, building client relationships, and showcasing product knowledge to match customers with ideal jewelry options.
Create memorable shopping experiences through personalized consultations, detailed product demonstrations, and attentive follow-up to cultivate loyal customer relationships.
Strive to meet sales targets by identifying customer needs, recommending appropriate jewelry pieces, and facilitating seamless transactions from browsing to purchase.
Maintain meticulous inventory management while ensuring displays reflect current merchandising standards and security protocols are strictly followed.
Collaborate with team members to create a welcoming store environment, assist during perk seasons, and contribute to collective sales goals through knowledge sharing.
Convert browsing customers into buyers by identifying specific needs and demonstrating how select pieces fulfill their requirements, while upholding strict security protocols.

Summary