Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

A.R.ZEENATH BEGUM

Chennai

Summary

A seasoned professional with 4 years 4 months experience in BPO industry. I will work with full dedication and perfection on sort of work undertaken in an open and learning environment and being a contributing member of the organization.

Overview

4
4
years of professional experience

Work History

Personal Lines (Property and Casualty Insurance )

EXL Service & Technology Pvt ltd
Chennai
01.2021 - Current

Job Responsibilities :

  • Create the test scenarios with all the conceivable step-ups for IT/Operations team and building the insurance and finding risk management and scenarios.
  • Files received from the onshore to process the Auto Policies on amending the existing and new policies such as Renewals, Endorsement ,Duplicates and insurances.
  • Document the proper requirement to build a robot with all the business rules and conditions.
  • TAT Management Skills.
  • Ensuring production / Quality Assurance for client expectation.
  • Analytical Skills to represent for various business requirement Handling end to end for all modules such as personal, property, motor, liability, finance and many more.
  • Process new insurance notifications and collect accurate information and documents to process.
  • Analyze a insurance made by a policy maker to establish whether it satisfies the policy condition.
  • Handling any complaints associated with the insurance.
  • Monitor the progress of P&C insurance explain to policy holder when their insurance is not covered.
  • Ensuring that policy meeting the term and condition for insurance.
  • Working on different types of process like New Business and Newco Apps.

Education

Bachelor of Science - B.SC (COMPUTER SCIENCE)

APOLLO ARTS AND SCIENCE COLLEGE
Poonamalle, Chennai, India
04-2019

GED -

CHENNAI GIRLS HIGHER SECONDARY SCHOOL
Nungambakkam, Chennai, India
03-2016

High School Diploma -

CHENNAI GIRLS HIGH SCHOOL
Triplicane, Chennai, India
04-2014

Skills

  • TAT management
  • Risk management
  • Policy processing
  • Microsoft office
  • Time management
  • Quality assurance

Accomplishments

  • Received the Quality Top Performer Award for the years 2023 and 2024.

Timeline

Personal Lines (Property and Casualty Insurance )

EXL Service & Technology Pvt ltd
01.2021 - Current

Bachelor of Science - B.SC (COMPUTER SCIENCE)

APOLLO ARTS AND SCIENCE COLLEGE

GED -

CHENNAI GIRLS HIGHER SECONDARY SCHOOL

High School Diploma -

CHENNAI GIRLS HIGH SCHOOL
A.R.ZEENATH BEGUM