Sports
Asad Mulla
Store Manager
Hubli
Summary
Proven leader in retail management with a track record of enhancing customer satisfaction and boosting sales at Baby Nest. Leveraged excellent communication and Microsoft Office skills to develop innovative strategies, achieving significant sales growth. Known for a positive attitude and ability to thrive in team settings, consistently exceeding sales targets through strategic planning and customer service excellence.
Overview
9
9
years of professional experience
1
1
Certification
4
4
Languages
Work History
Self Employed Sales&Operations
Daniyal Kids Wear
05.2023 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Store Manager
Baby Nest
01.2019 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Sales Manager
Decathlon India Pvt Ltd
01.2017 - 11.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
Cashier
Decathlon India Pvt Ltd
01.2016 - 12.2016
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
BBA - Finance
Fatima Degree College
Hubli 04.2001 -
Commerce
Fatima Pre University
Hubli04-2012
High School Diploma -
St Andrews English Medium School
Hubli 04.2001 -
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Customer Service
Microsoft Office
Calm Under Pressure
Excellent Communication
Multitasking
Certification
Tally ERP9
Interests
Travelling
Singing
Games
Timeline
Self Employed Sales&Operations
Daniyal Kids Wear
05.2023 - Current
Store Manager
Baby Nest
01.2019 - Current
Sales Manager
Decathlon India Pvt Ltd
01.2017 - 11.2017
Cashier
Decathlon India Pvt Ltd
01.2016 - 12.2016
BBA - Finance
Fatima Degree College
04.2001 -
High School Diploma -
St Andrews English Medium School
04.2001 -
Commerce
Fatima Pre University