Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Disclaimer
Certification
References
Timeline
Generic
ASARUDEEN SHANAVAS

ASARUDEEN SHANAVAS

Trivandrum

Summary

Proactive and resourceful Service Coordinator seeking a position to leverage my organizational and multitasking abilities. Committed to ensuring smooth service operations and delivering top-notch customer service in a fast-paced environment & Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

SERVICE COORDINATOR

SOUTHTOWN MOTO - ENJAKKAL
TRIVANDRUM
01.2016 - 01.2023
  • Communicate with clients to understand their needs and expectations
  • Monitor service quality and implement improvements as needed
  • Monitored staff performance and provided feedback on areas of improvement needed.
  • Address and resolve client issues or complaints regarding services.
  • Assist clients with applications for benefits and entitlement programs.
  • Advocate for adequate, timely and cost-effective services.
  • Respond to any issues that occur during the delivery of services.
  • Provided customer service to ensure client satisfaction.
  • Managed inventory levels of parts used in servicing equipment.

Warehouse Assistant

LIFCO LLC
SHARJAH
01.2014 - 01.2016
  • Maintain operational procedures for activities such as verification of incoming and outgoing shipments and keeping warehouse inventory accurate
  • Performed daily cycle counts to ensure accuracy of inventory records.
  • Verified stock inventory levels and maintained records of items shipped and received.
  • Analyzing sales figures, customers reactions and market trends to anticipate product needs.
  • Collaborating with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time-scales.
  • Cross-checked order forms against actual products received or sent out for accuracy.
  • Ensured compliance with company policies regarding proper storage of hazardous materials.
  • Utilized barcode scanner to accurately track all goods entering or leaving the warehouse.

SENIOR SALES EXECUTIVE

MEHAR GOLD
NEDUMANGAD
01.2012 - 01.2014
  • Responsible for proper and attractive display of the products at the appropriate counter.
  • Maintain safety of jewelry displayed to customers.
  • Provide support to the marketing team for potential customer visits and exhibitions.
  • Monitored competitors' activities to maintain current knowledge of market conditions.
  • Providing product information, explaining features, and assisting with jewelry fittings to the customers
  • Processing sales transactions accurately and handling payment methods.

Education

DIPLOMA IN FIRE AND SAFETY ENGINEERING -

SSLC - FROM KERALA STATE BOARD -

Skills

  • Proactive
  • Resourceful
  • Organizational abilities
  • Multitasking
  • Customer service
  • Service quality monitoring
  • Issue resolution
  • Communication
  • Merchandising strategies
  • Sales analysis
  • Negotiation
  • Lead generation
  • Networking
  • Ongoing client support
  • Product presentation
  • Team building

Personal Information

Date of Birth: 11/27/1989

Languages

  • ENGLISH
  • MALAYALAM
  • HINDI

Disclaimer

I hereby declare that all the above information is true to the best of my knowledge and belief.

Certification

  • Passport No:- X7184849

References

References available upon request.

Timeline

SERVICE COORDINATOR

SOUTHTOWN MOTO - ENJAKKAL
01.2016 - 01.2023

Warehouse Assistant

LIFCO LLC
01.2014 - 01.2016

SENIOR SALES EXECUTIVE

MEHAR GOLD
01.2012 - 01.2014

DIPLOMA IN FIRE AND SAFETY ENGINEERING -

SSLC - FROM KERALA STATE BOARD -

Similar Profiles

CREATE PROFILE
ASARUDEEN SHANAVAS