Profile Summary
Experienced Accounts Receivable Specialist with 7.10 years of experience in managing collection
process. Skilled at credit & collection, cash application, billing, aging, payment negotiation, invoicing,
forecasting, dispute resolution, deduction, stake holder coordinate, audit support and resolving customer
inquiries. Proficient in Excel and utilizing ERP systems such as Baan, Oracle, LN to streamline accounts
receivable processes. Proven ability to collaborate with cross-functional teams and implement new
systems that improve accuracy, efficiency and revenue growth.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Collection Specialist
Flextronics Technologies India Pvt Ltd
01.2018 - Current
Conducted regular follow-ups with customers from diverse countries to ensure timely payments
Effectively managed a substantial portfolio of annual billing and collections, totaling approximately $150 million from a diverse customer base of 250+ clients
Initiated proactive email and phone communication with clients to expedite payment, promptly address customer queries and efficiently managed dispute resolution
Forecasted expected cash flow from customers on weekly and monthly basis to facilitate effective financial planning
Attending the weekly meetings scheduled to discuss clients with outstanding balances along with any issues that cause a delay in payments
Implemented automated payment application processes, resulting in reduction in manual effort and improved efficiency
Provided support for audit requests and actively contributed to month-end activities
Managed unapplied and unallocated cash effectively, researched overpays and short pays
Prepared subsequent debit and credit memos to clear Accounts Receivable
Made a pivotal contribution to consistently maintaining weekly accounts receivable past due below5% with a flawless record of no documents exceeding 180+ days due
Attained an exceptional cash flow forecast accuracy rate ranging from 95% to 100%
Consistently upheld a flawless 100% cash application TAT while delivering comprehensive supporting documents for both external and internal audits
Engaged with cash applications team to ensure timely and accurate daily cash application
Collaborated with the billing team to rectify errors raised by clients, ensuring billing accuracy
Train new and existing team members on an ongoing basis on relevant tools or topics
Cash Application responsibilities-
Download bank statements and accurately applied payments as per remittance advice in the ERP system
Conducted and reported on payment reversals, reapplications, and providing refund to customers for excess payments
Maintaining daily cash tracker and circulate
Reconciliation of AR sub-Ledger vs Trial balance
Ensuring all the cash applied before month end close.
Accounts Payable Associate
WIPRO
05.2016 - 04.2017
Daily reporting to Operation Manager
Processing Invoice & E-bills on the given client timeline
Maintain Invoice & E-bills Quality
Handling single as well as Multiple Invoices
Taking regular follow up with client
Maintaining TAT (Turn Around Time) for 24 hours & 48 hours
Enter & upload the invoice on the system
Filling fields in Index, related to client and customer invoices
Maintain knowledge base queries received from customer
Co-ordination with clients on their queries.
Education
MBA - Finance
Modern College of Engineering
Pune
07.2013 - 06.2015
L.R.T.College of Commerce
Akola
06.2009 - 06.2012
High School Diploma -
Akola
06.2012 - 06.2013
Skills
Collections
Cash Applications
Dispute Resolution
Invoicing
Order to Cash
Baan ERP
Oracle
LN ERP
MS Outlook
Advance Excel
MS Office
Teamwork
Accomplishments
Robotic Process Automation (RPA) for Remittance Advice (RA) Matching Project
Automation of remittance advice matching and submission into AR tool
Elimination of manual work
Improved internal control Mechanism
Automate and perform repetitive tasks with quick and robotic speed
Improve efficiency, accuracy and speed in business processes
Increased higher productivity, reliability, availability, performance and reduced operating costs.
Additional Information
for Robotic Process Automation (RPA) for Remittance Advice (RA) Matching Project.
ACF accuracy maintained at 95% to 100%.
Completed Internal Kaizen Workshop (IKW) in Robotic Process Automation (RPA) for
Remittance Advice (RA) Matching project as Lead to focus on End-to-End (ETE) process
improvement and automated payment application processes resulting in reduction in
manual effort.
Timeline
Collection Specialist
Flextronics Technologies India Pvt Ltd
01.2018 - Current
Accounts Payable Associate
WIPRO
05.2016 - 04.2017
MBA - Finance
Modern College of Engineering
07.2013 - 06.2015
High School Diploma -
06.2012 - 06.2013
L.R.T.College of Commerce
06.2009 - 06.2012
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