Asawari Chavan

Handling Software documents and controlling the project documentation by gathering requirements from the clients and as per clients specification implementing the project documents.

Also testing the IT project manually create case studies for the project.

Giving presentations to the Project head and explaining the documents.

• Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Communicated directly with customers and partners to build strong business networks and relationships.
• Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
• Negotiated client contracts and agreements to cultivate profitable business transactions.

● Performing cold calling for IT sales all over the globe (Specially UAE).

● Sent mails to targeted clients, handled follow ups of various clients.

● Generation of Daily, Monthly and Weekly Sales report.

● Data Sorting and Searching.

● Maintaining Excel sheets for Data processing.

● Preparing business Proposals.

Highlights: Attended Indian International Travel Mart Event 2014 for exhibition of product Ontra.

● Managed website designing activities and tested the website

● Offered assistance to automated test design and various automation framework improvements.

● Sent mails to targeted clients, handled HR activities related to sorting & assisted in recruitment process

● Developed business proposal letters for sending to various companies

● Maintained time sheets and prepared user manuals & other documentations

• Improved customer satisfaction by efficiently resolving IT issues and providing timely support.

● Carried out testing of: o Samsung CE and Samsung HHT Applications and preparing test document o Test-cases for dashboard using unit testing o Monthly, Weekly and Daily Reports ● Worked on test automation including framework, backend & test design and JavaScript & Shell Scripting

● Designed & implemented a front-end and implemented necessary changes to the existing backend for testing automation framework

● Coordinated with the clients & users and resolved queries through inbound calls

● Undertook data analysis, data interpretation and data monitoring

● Monitored users and following up on a daily basis through Outbound Calls

● Generated reports in Microsoft Excel and uploaded data in database

● Checked and corrected discrepancy in data as well as structured data in an up-loadable format.

● Uploaded monthly call cycles/beats for users

● Controlled & coordinated with Branch Managers, Area Managers of Samsung CE Project across PAN India

● Taking care of all field related queries.

● Prepared a detailed newsletter for Samsung CE in HTML and JavaScript which was highly appreciated and published on company website