Asawari Mulgund
Customer Relations,Bussiness Development,Counselling
Pune,MH
Summary
Cultivated strong client relationships, enhancing satisfaction and retention. Skilled in new business development and employee motivation, successfully launched innovative services that established new revenue streams.
Overview
21
21
years of professional experience
1
1
Certification
Work History
CEO
WeMedz Healthcare Technologies
01.2024 - Current
- Developed key operational initiatives to drive and maintain substantial business growth.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Established new revenue streams by identifying market opportunities and launching innovative services.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Represented organization at industry conferences and events.
- Analyzed industry trends and tracked competitor activities to inform decision making.
Proprietor
Nourish Ur Soul
01.2018 - 11.2023
- Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
- Analyzed market trends to identify opportunities for expansion and diversification in the industry.
- Developed and managed relationships with vendors and suppliers.
- Entered income and expense details into business databases to track purchases and address variances.
- Increased customer satisfaction by providing personalized service and addressing clients'' needs.
- Managed finances, budgeting, and forecasting to optimize business growth and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Strategically led business expansion into new markets, resulting in increased revenue generation opportunities.
- Grew business by developing business plans, hiring staff and obtaining initial investments.
- Launched successful promotional events, driving increased foot traffic and generating greater brand awareness.
- Implemented quality control measures to ensure products met high standards before being sold or serviced to customers.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
GM-Relations
Vidyut Urja Equipments Pvt. Ltd.
04.2014 - 08.2017
- Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
- Boosted customer satisfaction by implementing effective communication strategies and addressing concerns promptly.
- Implemented operational strategies and effectively built customer and employee loyalty.
Customer Relations Manager
Cummins Diesels Sales and Services
04.2010 - 11.2013
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
- Created customer support strategies to increase customer retention.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Implemented effective communication strategies for better understanding of customer needs and expectations.
- Instituted structured follow-up processes with clients post-issue resolution, ensuring satisfaction and gathering valuable feedback for continuous service improvement.
Bussiness Development Executive
Standard Chartered Bank
01.2007 - 01.2010
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
Business Development Executive
HDFC Life
01.2004 - 01.2007
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Set and achieved company defined sales goals.
Education
MBA - Human Resources Development
Hiraben Nanavati Institute Management And Research
Pune03-2003
Bachelor of Commerce - Commerce
Modern High School
Pune, India04-1999
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Client relationship building
- Approachable leader
- New business development
- Process improvement
- Employee motivation and performance
- Relationship and team building
Certification
NLP Certified
Additional Information
Voluntarily worked as a counsellor for over 10 years
Languages
Marathi
Advanced (C1)
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Interests
Counselling,Mentoring,Alternative Healing,mediatation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Work from home optionFlexible work hoursWork-life balanceQuote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
Ms-word,Ms-Powepoint
Timeline
CEO
WeMedz Healthcare Technologies
01.2024 - Current
Proprietor
Nourish Ur Soul
01.2018 - 11.2023
GM-Relations
Vidyut Urja Equipments Pvt. Ltd.
04.2014 - 08.2017
Customer Relations Manager
Cummins Diesels Sales and Services
04.2010 - 11.2013
Bussiness Development Executive
Standard Chartered Bank
01.2007 - 01.2010
Business Development Executive
HDFC Life
01.2004 - 01.2007
MBA - Human Resources Development
Hiraben Nanavati Institute Management And Research
Bachelor of Commerce - Commerce
Modern High School
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