Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aseem Kohli

New Delhi

Summary

Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.

Overview

8
8
years of professional experience

Work History

Property Manager

Buttonwood property Management
Toronto
07.2021 - 12.2024
  • Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
  • Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.

Crew Leader

Burrito Boys
Toronto
08.2020 - 01.2021
  • Ensured compliance with all health and safety regulations.
  • Resolved any disputes among crew members in a professional manner while upholding company policy.
  • Developed work schedules to ensure adequate staffing levels.
  • Reviewed blueprints and plans prior to beginning a job to ensure accuracy of measurements and specifications.
  • Delegated daily tasks to team members to optimize group productivity.

Crew Member

Wendy's
Toronto
02.2020 - 07.2020
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Resolved customer complaints in a professional manner.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Customer Care Executive

Genpact India Pvt Ltd.
Gurugram
06.2018 - 12.2019
  • Created detailed reports of customer interactions for internal records keeping purposes.
  • Resolved billing issues and disputes through effective problem solving techniques.
  • Participated in team meetings to discuss strategies for improving customer satisfaction levels.
  • Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
  • Collaborated with the sales team to identify and grow opportunities within the territory.

Sales Associate

Siddharth Tech
New Delhi
03.2017 - 05.2018
  • Developed trusting relationships with customers by making personal connections.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

Certificate in Supply Chain - Supply Chain Management

Candore College
Toronto
07-2021

Certificate - Business Administration

Algoma University
Sault Ste Marie
09-2020

BBA - Business Administration

Guru Gobind Singh Indraprastha University
New Delhi
08-2017

Skills

  • Property management
  • Marketing strategies
  • Customer service
  • Sales strategies
  • Communication skills
  • Administrative support
  • Leasing and sales
  • Vendor management

Languages

Hindi
First Language
English
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2

Timeline

Property Manager

Buttonwood property Management
07.2021 - 12.2024

Crew Leader

Burrito Boys
08.2020 - 01.2021

Crew Member

Wendy's
02.2020 - 07.2020

Customer Care Executive

Genpact India Pvt Ltd.
06.2018 - 12.2019

Sales Associate

Siddharth Tech
03.2017 - 05.2018

Certificate in Supply Chain - Supply Chain Management

Candore College

Certificate - Business Administration

Algoma University

BBA - Business Administration

Guru Gobind Singh Indraprastha University

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Aseem Kohli