Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Designing, playing guitar,
Timeline
Generic

ASFIYA SIDDIQUA

Fraud Specilist
Bangalore

Summary

Experienced operations and fraud specialist with a strong background in the banking and financial services industry. Started career at Concentrix Daksh Services Pvt. Ltd., supporting the HSBC process, managing high-volume financial transactions and ensuring compliance with global standards. Currently employed at JPMorgan Chase as a Fraud Specialist, investigating and preventing fraudulent activities while maintaining exceptional customer service and operational accuracy. Recognized for strong analytical skills, meticulous attention to detail, and unwavering commitment to process excellence.

Overview

2
2
years of professional experience
2022
2022
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Fraud Specialist

Jp Morgan Chase
01.2025 - Current
  • As a Fraud Specialist at JPMorgan Chase, you will play a critical role in protecting the bank and its customers from fraudulent activities.
  • You will investigate suspicious transactions, identify patterns of fraud, and take appropriate action to mitigate risk while delivering excellent customer service.

Senior Operations Representative

Concentrix Daksh India Pvt Ltd
12.2022 - 01.2025
  • As a Senior Operations Representative at Concentrix Daksh Services Pvt. Ltd., supporting the HSBC banking process, I was responsible for delivering high-quality operational support in a fast-paced financial services environment.
  • My role involved handling sensitive customer data, processing banking transactions, and ensuring compliance with HSBC's global standards and regulatory requirements.
  • I collaborated closely with internal teams to resolve complex queries, maintain service level agreements (SLAs), and contribute to continuous process improvement initiatives.
  • My focus on accuracy, efficiency, and customer satisfaction consistently helped in achieving team goals and operational excellence.

Education

Bachelor of Commerce - Commerce

St. Anne's FGC for women

Skills

Communication Skills

Certification

Disciples Skills Enrichment Program, TCS, Does not expire

Personal Information


DOB:22/02/2001

Nationality: Indian

Designing, playing guitar,

Playing Guitar

Designing

Dancing

travelling 


Timeline

Fraud Specialist

Jp Morgan Chase
01.2025 - Current

Senior Operations Representative

Concentrix Daksh India Pvt Ltd
12.2022 - 01.2025

Bachelor of Commerce - Commerce

St. Anne's FGC for women

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ASFIYA SIDDIQUAFraud Specilist