Overall 15+ years of rich and diverse experience in Multinational Banks and Financial services companies, Healthcare and IT companies. 12 years as Business Analyst/Project Management which includes 8 years of experience in Supply Chain Operations.
Skilled in conducting business analysis, testing, training, documenting and providing post implementation support.
Experience in Project Management delivery: coordination, planning, managing the projects and communicating to key stakeholders including follow-up on vendor deliverables.
Experience in Product Lifecycle Management – Agile 9.2.2.3
Innovative idealization to improve organizational business with analysis while providing solutions to the business problems and work towards automation (Wherever possible).
Ability to communicate to a wide variety of audiences, both business and technical, while working independently with minimal direction.
A good team player with analytical, organizational and interpersonal skills, self-confidence, willingness to learn, adaptability, planning/organizing.
Overview
18
18
years of professional experience
Work History
Manager – Artwork Operations
Novartis Healthcare Private Limited
03.2019 - Current
Support the Global Artwork Business Applications to manage and maintain the validated state of GxP Applications in collaboration with the respective QA and IT functions
Troubleshoot and own systems issues for OneArt, Proofiler Content, TVT and Proofiler 400 applications with minimal supervision and ensure end to end ownership and completion of all IT issues
Lead in implementing projects and improvement projects of Artworks Teams
Assist the operations teams in every issue pertaining to the Artworks IT infrastructure
Plan the projects, monitor, and track the progress of projects and provide expertise in business process
Ensure tools are fit for purpose, through application improvements & bug fixes
Conduct impact analysis, business and technical studies with Artwork Operations, IT & the User Group to establish the impact of any changes on global and local business processes
Was able to execute the AQWA Art and Artbase decommissioning project successfully working with cross functional teams within the strict timelines
Act as an interface between IT and vendor teams and internal teams to ensure continuation of business operations
Develop, write, and execute user acceptance testing for new applications and upgrades
Building relationships and regularly communicating with global stakeholders and vendor for Application Management, upgrades etc
Support Data and manage the business metrics to create a Monthly/Quarterly KPI reports and product flow dashboards for the management team in Power BI and QlikSense.
Advanced Business Analyst/Project Manager
Invesco India Private Limited
02.2011 - 07.2018
Developed project plans to manage the end-to-end IT Applications upgrade and enhancements project activities and execution approach
Key point of contact to leadership and other stakeholders in communicating the overall project statuses and portfolio management
Helped in training Agile Foundation workshop program conducted & also provided trainings on the entire governance process from the project start till end
Create reports/customize reports for respective Business Functional Program (BFP)
Work collaboratively with Program Managers, Project Managers and the EI Management team to gather and maintain resource forecasts.
Pack Change Analyst
Mahindra Satyam Private Limited
03.2008 - 02.2011
Initiating Pack Change Requests on behalf of Site and Market in Agile 9.2.2.3
Creating Collaborative review to ensure that Site and Market review the artworks and make necessary annotations for the amendments to the artwork
Creating Project Plan for resource utilization program
Ensures delivery of pack change or new pack creation to agreed plan, coordinating multiple participants both within the company and in 3rd party suppliers
Communicating regularly with Market & Site Pack Launch & Change Control on workload planning.
Associate
UBS Service Centre India Private Limited
09.2007 - 02.2008
Processing the invoices which we receive from the vendors
Auditing the invoices to identify if there are any variations in the invoices
Research reasons for the variations.
Team Member (Consumer Banking Operations)
Bank of America Continuum Solutions Private Limited
07.2006 - 09.2007
Maintaining the Account & Assisting customers with all queries via e-mail
Understand the need & Queries of the customer for financial Issues and Online Banking
Providing more information and disputing the unauthorized transactions
Assisting and educating customers regarding Overdraft Protection, which helps the customers to avoid overdraft fees and to keep the account balance positive
Wire Transfers, account statements, and issuance of checks and Debit Cards & ATM Cards.
Education
Master of Commerce - Financial Accounting
Osmania University
Hyderabad
06-2015
Bachelor of Commerce - Financial Accounting
Andhra University
Visakhapatnam
03-2004
Skills
Project Management
Track project developments
Budget/Financial /Timesheet Managment
Drive the project on Time
Project Governance
Responsible for Project Steering
Access Management
Business Analysis
Documentation
Committee Meetings and project meetings
Change Management
Process Streamlining and Optimization
Incident Management
Stakeholder and Communications Managment
Career Objective
Obtain a challenging position applying creative problem solving and fine management skills with a growing company to achieve optimum utilization of its resources and maximum profits.
Accomplishments
Recognized and awarded for being part of Continuous Improvement Project in Creation of Performance dashboard & Tracking Mechanism which helped in saving 300 hours for Awops process in Novartis.
Awarded for the successful completion of the DVCS-PR400 project scanners upgrade which was implemented in Hyderabad Novartis office during the challenging time of pandemic.
Recognized for improving the PMO process and replacing the dashboard with Power BI. Also have set the PMO process in line to the agile framework in Invesco Hyderabad India Pvt. Ltd
Received a Pat back award during Agile Up gradation in Mahindra Satyam Pvt. Ltd, Hyderabad
Received an Award as the best Process Associate for providing efficient banking services and resolving the queries within the TAT in Bank of America Continuum Solutions Pvt. Ltd
Timeline
Manager – Artwork Operations
Novartis Healthcare Private Limited
03.2019 - Current
Advanced Business Analyst/Project Manager
Invesco India Private Limited
02.2011 - 07.2018
Pack Change Analyst
Mahindra Satyam Private Limited
03.2008 - 02.2011
Associate
UBS Service Centre India Private Limited
09.2007 - 02.2008
Team Member (Consumer Banking Operations)
Bank of America Continuum Solutions Private Limited
07.2006 - 09.2007
Master of Commerce - Financial Accounting
Osmania University
Bachelor of Commerce - Financial Accounting
Andhra University
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