Asha Nair

• Provide updates on HR policy changes to employees to satisfy compliance and state laws.
• Managed other HR staff and oversaw completion of tasks and initiatives.
• Spearheaded innovative recruitment practices and mobilized management in targeted hiring that matched company needs.
• Implemented new performance review procedures that gained support and full compliance from [100] percent of employees.
• Maintained human resources regulatory compliance with local, state and federal laws.
• Met with employees annually for progress reviews and performance assessments.
• Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
• Designed robust compensation and benefits packages to attract top employees.
• Conducted company-wide town hall meetings to convey updates.
• Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
• Educated employees on company policy and kept employee handbook current.
• Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
• Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
• Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
• Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
• Directed hiring and onboarding programs for new employees.

· To analyze the insurance requirements of the client and to provide certificates accordingly. Insurance broker- handling TPA requests as well. Regular renewal of insurance certificates in Proper renewal period.

· Review Insurance contracts thoroughly and provide desired coverages and limitations without any errors to the client.

· Providing proper policy wordings according to business requirements. Identifying any procedural breaches and getting it resolved with timely escalating with the clients.

· Checking through the insurance policies and their claim amounts.

· Designing the Insurance certificates and delivering it to the client within the TAT.

· Maintaining 100% accuracy in policy coverage amount and policies provided.

• Employee interaction through chats, emails and calls, Handling a team of 6 people.

• Workforce analysis (Human resource).
• Data Analysis in Webi Tool, creating MIS reports for HR Managers, working on Ms. Excel and SAP for creation of Reports.
• Preparing and updating different dashboard from time to time.
• Coordinating with the HR team and collecting the data on various activities and analysing it.
• HR team for MIS Reports preparation.
• Prepare different reports and submit to management before TAT.

• Working on UK mortgage documents
• Working with team to deliver effective financial services to clients
• Handling customer relations through providing effective service to customers
• Calling Insurance agents and checking if the mortgage related payments are done on time
• Checking if the mortgage properties utilities are maintained on proper time period
• Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels
• Delegate tasks to members of the team
• Meeting SLA on daily basis
• Process
• Mortgage Process
• Customer
• US Based Insurance agencies
• Period

• Calling candidates for Job openings
• Sorting resumes from Job portals according to the Job openings, shortlisting candidates by taking tele interview and sending them to the respective companies for the interviews.
• Head hunting of Employees through various job portals.
• Handling procedures from candidate searching to joining of candidates.