Dedicated professional successful at handling projects. Well-versed in researching problems, troubleshooting concerns, and working to manage both routine and complex issues.
Overview
8
8
years of professional experience
Work History
Junior Associate
BOB FINANCIALS PVT LTD
MUMBAI
07.2021 - 07.2023
Developed and implemented customer service protocols to ensure effective communication with clients.
Created and maintained detailed records of client transactions.
Performed administrative tasks such as filing, data entry, document scanning.
Ensured compliance with company policies and procedures.
Reviewed files, records and other documents to obtain information or respond to requests.
Telecaller
MALHIR TELECOM
THANE
06.2020 - 12.2020
Responded to customer inquiries in a timely manner, providing accurate information and solutions.
Answered incoming calls from customers seeking assistance with product or service related issues.
Junior Accountant
MYRA KREATION
MUMBAI
05.2017 - 03.2020
Maintained and reconciled general ledger accounts.
Reviewed daily cash activity reports to ensure accuracy of information.
Performed account reconciliations, including bank reconciliations.
Processed journal entries to record transactions accurately.
Developed procedures to improve internal controls over accounting activities.
Provided support for accounts payable and receivable functions, including invoice processing and payment posting.
Reviewed general ledger entries for accuracy and completeness.
Cashier
RELIANCE STORE
KALYAN
12.2015 - 02.2017
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Performed other duties as assigned by management.
Education
B.COM - Finance
MUMBAI UNIVERSITY
SANTACRUZ
10-2020
Skills
Sales Support
Data Entry
Document Preparation
Documentation abilities
Preparing reports
Computer Skills
Sales Techniques
Time Management
Process Improvement
Languages
Hindi
First Language
Marathi
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2
ODIYA
Advanced (C1)
C1
Timeline
Junior Associate
BOB FINANCIALS PVT LTD
07.2021 - 07.2023
Telecaller
MALHIR TELECOM
06.2020 - 12.2020
Junior Accountant
MYRA KREATION
05.2017 - 03.2020
Cashier
RELIANCE STORE
12.2015 - 02.2017
B.COM - Finance
MUMBAI UNIVERSITY
Similar Profiles
Sayali JoshiSayali Joshi
Operations Executive at Rurash Financials Pvt LtdOperations Executive at Rurash Financials Pvt Ltd